The picture is displayed correctly but there is no sound from the built-in speaker.

-Open the LCD panel.

-Speaker volume is turned off. Adjust the volume ( 39).

-If the STV-250N Stereo Video Cable is connected to the camcorder, disconnect it.

A rattling can be heard from the camcorder.

- The internal lens fixture can move when the camcorder is turned off. This is not a malfunction.

The camcorder vibrates.

-When recording onto the hard disk or playing back recordings from it, the camcorder may vibrate occasionally. This is not a malfunction.

Memory Card and Accessories

Cannot insert the memory card.

- The memory card was not facing the correct direction. Turn the memory card over and insert it ( 32).

Cannot record on the memory card.

-The memory card is full. Delete some recordings ( 44, 65) to free some space or replace the memory card.

-Initialize the memory card ( 33) when you use it with the camcorder for the first time.

-The LOCK switch on an SD or SDHC memory card is set to prevent accidental erasure. Change the position of the LOCK switch ( 119).

-The folder and file numbers have reached their maximum value. Set [Photo Numbering] to [Reset] ( 98) and insert a new memory card.

-The simultaneous recording option in the FUNC. menu is set to [Simultaneous Recording Off]. Change the setting to take photos while recording video ( 68).

-Photos cannot be captured from the playback scene when [TV Type] is set to [Normal TV]. In such

case, appears. Set it to [Wide TV] ( 97).

The wireless controller will not work.

-Set [Wireless Remote Control] to [On].

-Replace the battery of the wireless controller.

Connections with External Devices

Video noise appears on the TV screen.

-When using the camcorder in a room where a TV is located, keep a distance between the compact power adapter and the power or antenna cables of the TV.

Playback looks fine on the camcorder but there is no image on the TV screen.

-The video input on the TV is not set to the video terminal to which you connected the camcorder. Select the correct video input.

There is no sound from the TV.

-When connecting the camcorder to an HDTV using the CTC-100/S Component Cable, make sure to connect also the audio connections using the white and red plugs of the STV-250N Stereo Video Cable.

105

Page 104 Page 106
Page 105
Image 105
Canon VIXIA HG20, VIXIA HG21 instruction manual 105, Memory Card and Accessories, Connections with External Devices
Page 104 Page 106

VIXIA HG20, VIXIA HG21 specifications

The Canon VIXIA HG21 and HG20 are part of Canon’s renowned line of high-definition camcorders, designed to meet the needs of both amateur videographers and professionals alike. These compact models stand out for their exceptional video quality, advanced recording options, and user-friendly features.

At the heart of both the HG21 and HG20 is a 1/3.2-inch high-definition CMOS sensor, which allows for stunning 1920 x 1080 resolution video recording. This sensor captures clear, vibrant images with excellent low-light performance, making it ideal for various shooting conditions. The camcorders utilize Canon’s DIGIC DV II image processor, ensuring fast processing speeds and improved overall performance.

One of the key features of the VIXIA HG21 is its generous 120GB internal hard drive, which can store up to 45 hours of high-definition video. In contrast, the HG20 comes equipped with a 60GB hard drive, providing ample space for longer recording sessions. Both models also support additional storage options via SD/SDHC memory cards, offering flexibility to expand recording capabilities.

The optical zoom capabilities are impressive, with a 12x optical zoom lens that allows users to get close to the action without sacrificing image clarity. Additionally, the camcorders boast a SuperRange Optical Image Stabilization system that reduces the effects of camera shake, delivering smooth and steady footage even while in motion.

Another noteworthy feature includes the Canon VIXIA’s Touch Panel LCD screen, which is a 2.7-inch display that simplifies navigation and playback. This intuitive interface enables quick access to settings, ensuring that users can easily adjust exposure, focus, and other parameters on the fly.

Both models also support manual controls, permitting users to fine-tune their artistic expression through customizable settings. From manual focus to exposure adjustments, these controls empower videographers to achieve the exact look they desire.

For audio, the HG21 and HG20 are equipped with built-in stereo microphones and a microphone terminal, enabling the connection of external microphones for improved sound quality. Furthermore, these camcorders offer various recording modes, including a 24p cinema mode, perfect for those looking to create a cinematic look in their projects.

In conclusion, the Canon VIXIA HG21 and HG20 combine high-quality imaging capabilities with advanced features, making them excellent choices for anyone looking to capture high-definition video with precision and style. Whether for personal projects or professional use, these camcorders remain a solid investment in the world of digital videography.
Top Page Image Contents