TROUBLESHOOTINGTIPS
Please refer to this troubleshooting guide before requesting service or contacting your dealer for assistance.
PROBLEM | POSSIBLE REMEDIES | ||
Fan will not start | • Check the main circuit fuses, circuit breakers, and wall switch position. Check all wire | ||
| connections. Make sure the power is turned off during this inspection. | ||
| • The | ||
| mounted in the switch housing | ||
| • The battery is weak. Install a fresh battery. | ||
| • The fan receiver is defective. Replace fan receiver. | ||
| • Check the frequency setting: Turn the power off at the circuit breaker, only for the fan | ||
| that is not functioning. Check that the jumper switches match in both the receiver and | ||
| the transmitter. | ||
Fan wobbles or shakes excessively | • Be sure the canopy pin is set properly into the slot on the ball. | ||
| • Check that the bladeholders have not been bent during installation and the blades are | ||
| balanced. | ||
| • The hanger bracket and/or ceiling outlet are attached too loosely. Make sure the hanger | ||
| bracket is attached tightly to the ceiling outlet box and the downrod assembly is secured | ||
| firmly. | ||
| • The downrod is attached to downrod base too loosely. Make sure all the screws are securely | ||
| tightened. | ||
Fan is noisy during operation | • Check and tighten the light fixture retaining screws, glass shade screws, and/or | ||
| lightbulb(s). | ||
| • Tighten the canopy screws and mounting plate assembly. Make sure the wire nuts inside | ||
| the canopy and switch housing are not touching the metal parts and that they have not | ||
| fallen off the wire splices. Tighten as necessary. | ||
| • Tighten the blade holders to the flywheel (or direct drive motor) and the blades to the | ||
| bladeholder screws. | ||
| • Make sure all screws in the motor housing are snug but not overly tight. | ||
Fan does not run on low speed | • If fan is new, it may need to be “broken in.” Run at high speed for several days. | ||
Battery life is short | • Replace with alkaline batteries. | ||
Light works, but fan does not work | • The fan wires are not connected properly. | ||
Fan and light run only on full speed | • The fan receiver is defective. Replace fan receiver. | ||
Fan is missing one speed | • The fan receiver is defective. Replace fan receiver. | ||
Fan does not change speed, but light works | • The fan receiver is defective. Replace fan receiver. | ||
Reverse does not work | • The fan receiver is defective. Replace fan receiver. | ||
Fan starts working by itself | • There is frequency interference. Change frequency. | ||
Fan operates only when transmitter is close | • Check that antenna wire is not touching metal plate. | ||
Fan works, but light does not dim | • The fan receiver is defective. Replace fan receiver. | ||
Fan works, but light does not work | • The fan receiver is defective. Replace fan receiver. | ||
| • The light socket is broken. Replace socket. | ||
| • A lightbulb is defective. Replace lightbulb. | ||
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| NOTE: In compliance with US Federal Energy Regulations, |
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| this ceiling fan contains a device that restricts the light fixture |
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| to a maximum of 190 watts. Exceeding that limit or the marked |
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| limit on this product may result in a fire hazard or improper |
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| operation. |
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