Troubleshooting Guide

Find the Problem and Fixing It

 

Problem

 

Possible Causes

 

 

Action

 

 

 

Power Supply

 

 

 

 

Power does not turn

1)

The battery is not oriented correctly.

1)

Orient the battery correctly (page 37).

 

on.

2)

The battery is dead.

2)

Charge the battery (page 37). If the battery goes dead

 

 

 

 

 

soon after being charged, it means the battery has

 

 

 

 

 

reached the end of its life and needs to be replaced.

 

 

 

 

 

Purchase a separately available NP-20 rechargeable

 

 

 

 

 

lithium ion battery.

 

 

 

 

 

 

 

Camera suddenly

1)

Auto Power Off activated (page 45).

1)

Turn power back on.

 

powers down.

2)

The battery is dead.

2)

Charge the battery (page 37).

 

 

 

Image Recording

 

 

 

 

Image is not

1)

Camera is in the PLAY mode.

1)

Press [

] (REC) to enter the REC mode.

 

recorded when the

2)

Flash is charging.

2)

Wait until the flash finishes charging.

 

shutter button is

3)

Memory is full.

3)

Transfer images your computer, delete images you no

 

pressed.

 

 

 

longer need, or use a different memory card.

 

 

 

 

 

 

 

Auto Focus does not

1)

The lens is dirty.

1)

Clean the lens.

 

focus properly

2)

The subject is not in the center of the focus frame

2)

Make sure the subject is centered in the focus frame

 

 

 

when you compose the image.

 

when composing the image.

 

 

3)

The subject you are shooting is a type that is not

3)

Use manual focus (page 119).

 

 

 

compatible with Auto Focus.

 

 

 

 

 

4)

You are moving the camera when shooting.

4)

Mount the camera on a tripod.

 

 

5)

You are pressing the shutter button all the way without

5)

Half-press the shutter button and allow enough time for

 

 

 

half-pressing.

 

Auto Focus to focus.

 

 

 

 

 

 

 

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APPENDIX