Troubleshooting Tips
After-Sales Service
It’s normal that there is a noise from the fan during operation.
Whir
Whir
Moisture may form on the outside of refrigerator and between the doors
during periods of high humidity.
Wipe down with a dry cloth.
Expansion and contraction of the evaporator and refrigerating coils due to temperature change can cause a cracking or popping sound.
Crack
Crack
The rated power consumption specified in the Technical Data sheet is measured during a period of 24 hours under stable operation at an ambient temperature of 25°C with the refrigerator and freezer maintained at 5°C and
When calling for service, provide the model name, and the serial number (described on the nameplate of the product which is located inside the appliance).
Before making a call, check the following points to see if you can solve the problems yourself.
Refrigerator does not work.
Refrigerator is not connected to the power supply (plug, outlet and fuse) or the power control is set to OFF.
Interior light does not work. | Unusual noise |
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Light bulb | Refrigerator is not | Refrigerator is not | Refrigerator rubs | |
is faulty. | connected to the | |||
against the wall or | ||||
| power supply. | level. | furniture. | |
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It’s normal that the vertical beam on the left door of refrigerator compartment gets warm after the refrigerator has operated long cycles. The vertical beam contains a heating element to prevent condensation.
When closing the left door of refrigerator compartment, make sure the vertical beam is in the right place (as shown below). Otherwise the door is not closed properly and the inner temperature may rise and finally cause an alarm.
Compartments are warmer than expected.
Door is not closed Temperature is set a | The appliance is | |
properly, opened | warmer setting. (See | exposed to direct |
frequently or kept | the Functions section | sunshine or placed |
open too long. | from Page 15 to Page near a stove or radiator. | |
| 18.) |
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Poor ventilation. Check if the heat radiation unit on the rear is blocked.
31 | 32 |