HAVING A PROBLEM?

 

 

1. My door will not close and the light bulbs blink on

Bell Wire

 

my motor unit: The safety reversing sensor must be

 

 

 

connected and aligned correctly before the garage door

 

 

opener will move in the down direction.

 

 

• Verify the safety reversing sensors are properly

 

 

installed, aligned and free of any obstructions. Refer

 

 

to Installation Step 4: Install The Protector System®.

 

 

• Check diagnostic LED for flashes on the motor unit

 

“Learn”

then refer to the Diagnostic Chart on the following

 

page.

 

Button

 

LED or

 

 

 

 

Diagnostic

2. My remotes will not activate the door:

Safety Reversing Sensor

LED

 

• Verify your Premium door control is not blinking.

 

 

If it is blinking, deactivate the Lock Mode following

 

 

the instructions for Using the Multi-Function Door

 

 

Control.

Sending Eye Safety

Receiving Eye Safety

• Reprogram remotes following the programming

Reversing Sensor

Reversing Sensor

instructions. Refer to Programming.

(Amber Indicator Light)

(Green Indicator Light)

• If remote will still not activate your door, check diagnostic LED for flashes on motor unit then refer to Diagnostic Chart on the following page.

3. My door reverses for no apparent reason:

5. My lights will not turn off when door is open:

Repeat safety reverse test after adjustments to force

• The garage door opener is equipped with a security

or travel limits. The need for occasional adjustment

light feature. This feature activates the light on when

for the force and limit settings is normal. Weather

the safety sensor beam has been obstructed. Refer

conditions in particular can affect door travel.

to Operation section; Using the Wall Mounted Door

• Manually check door for balance or any binding

Control, Light Feature.

problems.

 

Refer to Adjustment Step 2, Adjust the Force.

4.My door reverses for no apparent reason after fully closing and touching the floor: Repeat safety reverse test after adjustments to force or travel limits. The need for occasional adjustment for the force and limit settings is normal. Weather conditions in particular can affect door travel.

Refer to Adjustment Step 1, Adjust the UP and DOWN Travel Limits. Decrease down travel by turning down limit adjustment screw clockwise.

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