HAVING A PROBLEM? |
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1. My door will not close and the light bulbs blink on | Bell Wire |
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my motor unit: The safety reversing sensor must be |
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connected and aligned correctly before the garage door |
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opener will move in the down direction. |
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• Verify the safety reversing sensors are properly |
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installed, aligned and free of any obstructions. Refer |
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to Installation Step 4: Install The Protector System®. |
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• Check diagnostic LED for flashes on the motor unit |
| “Learn” | |
then refer to the Diagnostic Chart on the following |
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page. |
| Button | |
| LED or | ||
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| Diagnostic | |
2. My remotes will not activate the door: | Safety Reversing Sensor | LED | |
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• Verify your Premium door control is not blinking. |
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If it is blinking, deactivate the Lock Mode following |
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the instructions for Using the |
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Control. | Sending Eye Safety | Receiving Eye Safety | |
• Reprogram remotes following the programming | |||
Reversing Sensor | Reversing Sensor | ||
instructions. Refer to Programming. | (Amber Indicator Light) | (Green Indicator Light) |
• If remote will still not activate your door, check diagnostic LED for flashes on motor unit then refer to Diagnostic Chart on the following page.
3. My door reverses for no apparent reason: | 5. My lights will not turn off when door is open: | |
Repeat safety reverse test after adjustments to force | ||
• The garage door opener is equipped with a security | ||
or travel limits. The need for occasional adjustment | ||
light feature. This feature activates the light on when | ||
for the force and limit settings is normal. Weather | ||
the safety sensor beam has been obstructed. Refer | ||
conditions in particular can affect door travel. | ||
to Operation section; Using the Wall Mounted Door | ||
• Manually check door for balance or any binding | ||
Control, Light Feature. | ||
problems. | ||
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•Refer to Adjustment Step 2, Adjust the Force.
4.My door reverses for no apparent reason after fully closing and touching the floor: Repeat safety reverse test after adjustments to force or travel limits. The need for occasional adjustment for the force and limit settings is normal. Weather conditions in particular can affect door travel.
•Refer to Adjustment Step 1, Adjust the UP and DOWN Travel Limits. Decrease down travel by turning down limit adjustment screw clockwise.
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