Appendix, General Troubleshooting

5.APPENDIX

SYMPTOM	POSSIBLE CAUSE(S)	POSSIBLE ACTION(S)
	∙ Excessive circuit load	∙ Check total load placed on the
Breaker/Fuse	∙ Excessive circuit load	electrical circuit.
Breaker/Fuse		electrical circuit.
keeps blowing	∙ Short circuit along the power	∙ Check for a short in the electrical
	wires	wiring (internal and/or external).
Device does not	∙ No power	∙ Check for power on Mains.
power up	∙ Loose power cord	∙ Check power cord
	∙ Wrong DMX addressing	∙ Check Control Panel and unit
	∙ Wrong DMX addressing	addressing
		addressing
	∙ Damaged DMX cables	∙ Check DMX cables
Fixture is not	∙ Wrong polarity settings on the	∙ Check polarity switch settings on
responding to DMX	controller	the controller
	∙ Loose DMX cables	∙ Check cable connections
	∙ Faulty DMX interface	∙ Replace DMX input
	∙ Faulty Main PCB	∙ Replace Main PCB
	∙ Non DMX cables	∙ Use only DMX compatible cables
	∙ Bouncing signals	∙ Install terminator as suggested.
	∙ Long cable / Low level signal	∙ Install amplifier right after fixture
Loss of signal	∙ Long cable / Low level signal	with strong signal.
		with strong signal.
		∙ Install an optically coupled DMX
	∙ Too many fixtures	∙ Install an optically coupled DMX
	∙ Too many fixtures	splitter after unit #32.
		splitter after unit #32.
	∙ Interference from AC wires	∙ Keep DMX cables separated from
	∙ Interference from AC wires	power cables or black lights.
		power cables or black lights.

If you still have a problem after trying the above solutions, please contact CHAUVET®

Technical Support.

5. Appendix