Appendix, General Troubleshooting | Chauvet Home Safety Product

5.APPENDIX

SYMPTOM

POSSIBLE CAUSE(S)

POSSIBLE ACTION(S)

	∙ Excessive circuit load	∙ Check total load placed on the electrical
Breaker/Fuse	∙ Excessive circuit load	circuit
Breaker/Fuse		circuit
keeps blowing	∙ Short circuit along the power	∙ Check for a short in the electrical wiring
	wires	(internal and/or external)
Device does not	∙ No power	∙ Check for power on Mains
power up	∙ Loose power cord	∙ Check power cord
	∙ Wrong DMX addressing	∙ Check Control Panel and unit
	∙ Wrong DMX addressing	addressing
		addressing
	∙ Damaged DMX cables	∙ Check DMX cables
Fixture is not	∙ Wrong polarity settings on the	∙ Check polarity switch settings on the
responding to DMX	controller	controller
	∙ Loose DMX cables	∙ Check cable connections
	∙ Faulty DMX interface	∙ Replace DMX input
	∙ Faulty Main PCB	∙ Replace Main PCB
	∙ Non DMX cables	∙ Use only DMX compatible cables
	∙ Bouncing signals	∙ Install terminator as suggested
	∙ Long cable / low level signal	∙ Install amplifier right after fixture with
Loss of signal	∙ Long cable / low level signal	strong signal.
		strong signal.
		∙ Install an optically coupled DMX splitter
	∙ Too many fixtures	∙ Install an optically coupled DMX splitter
	∙ Too many fixtures	after unit #32
		after unit #32
	∙ Interference from AC wires	∙ Keep DMX cables separated from power
	∙ Interference from AC wires	cables or black lights
		cables or black lights

If you still have a problem after trying the above solutions, please contact CHAUVET® Technical Support.

5. Appendix

1/12/2011 11:51 AM