Cisco Systems 1400 Troubleshooting

CHAPT ER

6-1

Cisco Aironet 1400 Series Wireless Bridge Hardware Installation Guide. OL-4072-03

OL-4072-04

Troubleshooting

This chapter provides troubleshooting procedures for basic problems with the bridge. For the most

up-to-date, detailed troubleshooting information, refer to the Cisco TAC website at the following URL

(select Hardware Support > Wireless Devices):

http://www.cisco.com/tac

Sections in this chapter include:

•Checking the Bridge LEDs, page 6-2

•Power Injector LEDs, page 6-4

•Checking Basic Configuration Settings, page 6-7

•Antenna Alignment, page 6-8

•Resetting to the Default Configuration, page 6-8

•Reloading the Bridge Image, page 6-9

Contents

Main Page CONTENTS Page Page Page Preface Objectives Audience Organization Conventions Related Publications Obtaining Documentation Cisco.com Product Documentation DVD Ordering Documentation Documentation Feedback Cisco Product Security Overview Reporting Security Problems in Cisco Products Product Alerts and Field Notices Obtaining Technical Assistance Cisco Technical Support & Documentation Website Submitting a Service Request Definitions of Service Request Severity Obtaining Additional Publications and Information Page Page Overview Key Features Power External Antenna Integrated Antenna Ethernet Ports Metal Enclosure Bridge LEDs Receive Signal Strength Indicator Port Network Configuration Examples Point-to-Point Configuration Port Aggregation or Redundancy Configuration Point-to-Multipoint Configuration Bridge Specifications Page Maximum Power Levels Installation Overview 2-2 Warnings Safety Information FCC Safety Compliance Statement Safety Precautions Typical Bridge Installation Components Installation Guidelines Site Surveys Unpacking the Bridge Package Contents Before Beginning the Installation Page Page Installation Summary Page Mounting and Alignment Overview Mounting the Bridge Mounting Hardware Multi-function Mount Bridge Brackets Mast Bracket Bridge LEDs Page Aligning the Antenna Using LED Indications Aligning the Antenna Using the RSSI Voltage Stacking Bridges Overview Choosing a Second Mounting Location Installing the Stacked Bridges Verifying Isolation Page Configuring the Bridge for the First Time Before You Start Resetting the Bridge to Default Settings Obtaining and Assigning an IP Address Connecting to the Bridge Locally Assigning Basic Settings Page Page Page Default Settings on the Express Setup Page What To Do Next Output Power Level Protecting Your Wireless LAN Using the IP Setup Utility Obtaining and Installing IPSU Using IPSU to Find the Bridges IP Address Using IPSU to Set the Bridges IP Address and SSID Assigning an IP Address Using the CLI Using a Telnet Session to Access the CLI Troubleshooting Checking the Bridge LEDs Bridge Normal Mode LED Indications Page Power Injector LEDs Page Checking Power Checking Basic Configuration Settings SSID Security Settings Antenna Alignment Resetting to the Default Configuration Using the MODE Button Using the Web Browser Interface Reloading the Bridge Image Using the MODE button Web Browser Interface Browser HTTP Interface Browser TFTP Interface Obtaining the Bridge Image File Obtaining the TFTP Server Software A Translated Safety Warnings A-2 Warning Definition Installation Warning A-3 A-4 Installation and Grounding Warning A-5 A-6 Circuit Breaker Warning Ground Conductor Warning A-7 A-8 A-9 Installation Warning A-10 Lightning Activity Warning A-11 Explosive Device Proximity Warning Radio Frequency Exposure Limits Restricted Area Warning A-12 A-13 Page APPENDIX B Declarations of Conformity and Regulatory Information Manufacturers Federal Communication Commission Declaration of Conformity Statement Tested To Comply With FCC Standards FOR HOME OR OFFICE USE Industry Canada Canadian Compliance Statement International Models European Community: Ireland Declaration of Conformity with Regard to the R&TTE Directive 1999/5/EC Declaration of Conformity for RF Exposure Administrative Rules for Cisco Aironet Bridges in Taiwan Chinese Translation English Translation Operation of Cisco Aironet Bridges in Brazil Bridge Model Regulatory Information Page C Channels and Maximum Power Levels Page D Assembling the Rooftop or Wall Mount Overview Unpacking the Mount Package Contents Assembling the Mount Page GLOSSARY A B C D E F G I M N P R S T Page Page INDEX A B C R S T U