Cisco Systems 1760 14

If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response

Team Really Simple Syndication (PSIRT RSS) feed from this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct

all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:

•Emergencies—security-alert@cisco.com

•Nonemergencies—psirt@cisco.com

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that

you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one

that has the most recent creation date in this public key server list:

http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on

In an emergency, you can also reach PSIRT by telephone:

•1 877 228-7302

•1 408 525-6532

14 Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides

24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive

online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do

not hold a valid Cisco service contract, contact your reseller.

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues

with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service

contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone

request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools &

Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index

drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three

search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show

command output. Search results show an illustration of your product with the serial number label location highlighted.

Locate the serial number label on your product and record the information before placing a service call.