Cisco Systems 4027673

4030802 Rev A 11

Introducing the DPC3010 and EPC3010

Design and Function

 Color-coded connectors and cables for easy installation and setup

 Features Plug and Play operation for easy set up and installation

 Uses an attractive compact design and a versatile orientation to lie flat or stand

vertically on a desktop or shelf, or mount easily on a wall

 LED status indicators on the front panel provide an informative and easy-to-

understand display that indicates the cable modem status and real-time data

transmission activity

Management

 Allows automatic software upgrades by your service provider

Contents

Main Cisco Model DPC3010 and EPC3010 DOCSIS 3.0 8x4 Cable Modem User Guide In This Document IMPORTANT SAFETY INSTRUCTIONS Notice to Installers Notice lattention des installateurs de rseaux cbls Mitteilung fr CATV-T echniker Aviso a los instaladores de sistemas CATV IMPORTANT SAFETY INSTRUCTIONS Power Source Warning IMPORTANT SAFETY INSTRUCTIONS Ground the Product Protect the Product from Lightning Verify the Power Source from the On/Off Power Light Eliminate AC Mains Overloads Service Warnings Check Product Safety Protect the Product When Moving It FCC Compliance United States FCC Compliance Consult the service provider or an experienced radio/television technician for help. Declaration of Conformity Canada EMI Regulation CE Compliance Declaration of Conformity with Regard to the EU Directive 1999/5/EC (R&TTE Directive) EMC: EN 55022 and EN 55024 EN 61000-3-2 and EN 61000-3-3 Safety: EN 60950-1 Introducing the DPC3010 and EPC3010 Benefits and Features Page What's in the Carton? Front Panel Description Back Panel Description What Are the System Requirements for Internet Service? Minimum System Requirements for a PC Minimum System Requirements for Macintosh System Requirements for an Ethernet Connection System Requirements for a USB Connection How Do I Set Up My High-Speed Internet Access Account? I Do Not Have a High-Speed Internet Access Account I Already Have an Existing High-Speed Internet Access Account Where Is the Best Location for My Cable Modem? How Do I Mount the Cable Modem on the Wall? Before You Begin Mounting Instructions Location and Dimensions of the Wall-Mounting Slots Wall Mounting Instructions How Do I Connect My Devices to Use the Internet? Connecting and Installing Internet Devices Connecting the Cable Modem for High-Speed Data Service To avoid personal injury or damage to your equipment, follow these steps in Wiring and connections must be properly insulated to prevent electrical Disconnect power from the modem before attempting to connect to any Page Installing USB Driver Installing USB Drivers Page Frequently Asked Questions Q. How Do I Configure TCP/IP Protocol? Page Q. How Do I Renew the IP Address on My PC? Page Common Troubleshooting Issues Tips for Improved Performance Check and Correct Front Panel LED Status Indicator Functions Initial Power Up, Calibration, and Registration Normal Operations Special Conditions Notices Trademarks Disclaimer Documentation Copyright Notice Software and Firmware Use Notice For Information If You Have Questions