Frequently Asked Questions
3Click Advanced in the User Mode window, and then click OK.
4Click the Up/Down selector arrows located to the right of the Connect Via section of the TCP/IP window, and then click Using DHCP Server.
5Click Options in the TCP/IP window, and then click Active in the TCP/IP Options window.
Note: Make sure that the Load only when needed option is unchecked.
6Verify that the Use 802.3 option located in the
7Is there a Hardware Address listed in this window?
If yes, click OK. To close the TCP/IP Control Panel window, click File, and then scroll down to click Close. You have completed this procedure.
If no, you must power off your Macintosh.
8With the power off, simultaneously press and hold down the Command (Apple), Option, P, and R keys on your keyboard. Keeping those keys pressed down, power on your Macintosh but do not release these keys until you hear the Apple chime at least three times, then release the keys and let the computer restart.
9When your computer fully reboots, repeat steps 1 through 7 to verify that all TCP/IP settings are correct. If your computer still does not have a Hardware Address, contact your authorized Apple dealer or Apple technical support center for further assistance.
Q.How Do I Renew the IP Address on My PC?
A.If your PC cannot access the Internet after the cable modem is online, it is
possible that your PC did not renew its IP address. Follow the appropriate instructions in this section for your operating system to renew the IP address on your PC.
Renewing the IP address on Windows 95, 98, 98SE, and ME Systems
1Click Start, and then click Run to open the Run window.
2Type winipcfg in the Open field, and click OK to execute the winipcfg command. The IP Configuration window opens.
3Click the down arrow to the right of the top field, and select the Ethernet adapter that is installed on your PC. The IP Configuration window displays the Ethernet adapter information.
4Click Release, and then click Renew. The IP Configuration window displays a new IP address.
5Click OK to close the IP Configuration window, you have completed this procedure.
| Note: If you cannot access the Internet, contact your service provider for further |
| assistance. |
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