Frequently Asked Questions
Renewing the IP Address on Windows NT, 2000, or XP Systems
1Click Start, and then click Run. The Run window opens.
2Type cmd in the Open field and click OK. A window with a command prompt opens.
3Type ipconfig/release at the C:/ prompt and press Enter. The system releases the IP address.
4Type ipconfig/renew at the C:/ prompt and press Enter. The system displays a new IP address.
5Click the X in the
Note: If you cannot access the Internet, contact your service provider for further assistance.
Q.What if I don't subscribe to cable TV?
A.If cable TV is available in your area, data service may be made available with or without subscribing to cable TV service. Contact your local service provider for complete information on cable services, including
Q.How do I arrange for installation?
A.Call your service provider to inquire about professional installation. A professional installation ensures proper cable connection to the modem and to your PC, and it ensures the proper configuration of all hardware and software settings. Contact your service provider for more information about installation.
Q.How does the cable modem connect to my computer?
A.The cable modem connects to the USB port or to the
Q.After my cable modem is connected, how do I access the Internet?
A.Your local service provider becomes your Internet Service Provider (ISP). They
offer a wide range of services including
Q.Can I watch TV and surf the Internet at the same time?
A.Absolutely! If you subscribe to cable television service, you can watch TV and use your cable modem at the same time by connecting your TV and your cable modem to the cable network using an optional cable signal splitter.
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