Chapter 4 Troubleshooting the System Hardware

Checking the Basics

2.Visually inspect the chassis. Is the system wet or damaged?

Yes. Liquid spills, splashes, and excessive humidity can cause damage to the system. If a GSS 4490 gets wet, contact your service representative for instructions. Refer to the Preface.

If the chassis was dropped or damaged while being moved, you should check the system to see if it functions properly. If an external device attached to the system is dropped or damaged, contact your service representative for instructions. Refer to the Preface.

No. Go to step 3.

3.Perform the steps in the “Checking Connections” section. Is the problem resolved?

Yes. The power to the system was faulty, or the connections to the system were loose. You have fixed the problem.

No. Go to step 4.

4.Did the system complete the boot routine?

Yes. The system configuration information was correct.

No. Call your service representative. Refer to the Preface.

 

Cisco Global Site Selector 4490 Hardware Installation Guide

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Cisco Systems 4490 manual Troubleshooting the System Hardware Checking the Basics