Cisco Systems 78, 828 manual Problems During First Startup, Symptom Problem Solutions, To HUB/TO PC

Chapter 3 Troubleshooting

Problems During First Startup

Problems During First Startup

Table 3-1 lists problems that could occur the first time you turn on the power switch.

Table 3-1 Problems During First Startup

Symptom	Problem		Solutions
All LEDs,	No power to the router.		Perform the following steps:
including the OK			1.	Make sure that the power switch is set to ON.
LED, are off.
			2.	Make sure that all connections to and from the power
				supply are secure.
			3.	Make sure that the power outlet has power.
			4.	If the problem continues, the power supply might be
				faulty. Contact your Cisco reseller.
No connection to	A cable-related		Perform the following steps:
Ethernet device.	problem:		1.	To make sure that you have cabled the device
(Ethernet LED is
	•	Improperly		correctly, see Figure 2-1 or Figure 2-2 in Chapter 2,
off.)
		connected cable.		“Installation.”
	•	Damaged cable.	2.	Make sure that the connectors at both ends of the
				cable are securely seated.
			3.	Make sure the cable is not physically damaged. If it
				is damaged, order another cable from Cisco
				Systems, or replace it with a similar cable.
	Improperly set router		To make sure that you have set the buttons correctly, see
	TO HUB/TO PC		Table 2-2 in Chapter 2, “Installation.”
	button or hub
	equivalent of TO
	HUB/TO PC button.

	Cisco 828 Router and SOHO 78 Router Hardware Installation Guide
3-2	78-12837-02