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Cisco Systems AS5350, AS5400 manual Troubleshooting, LEDs, C H A P T E R

Models: AS5350 AS5400

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Troubleshooting

C H A P T E R 6

Troubleshooting

This chapter describes how to troubleshoot the universal gateway by referring to the LEDs on DFCs, and using the bantam jacks. The chapter contains the following sections:

•LEDs, page 6-1

•Mixing WAN DFCs, page 6-5

•Environment Monitoring, page 6-6

•Using the Bantam Jacks for Test Port Functionality, page 6-9

•Troubleshooting Network Interfaces, page 6-10

•Getting Help, page 6-10

LEDs

The LEDs indicate the current operating condition of the dial feature cards. Observe the LEDs (see Figure 6-1through Figure 6-4), note any fault condition that the product is encountering, and then contact your system administrator or a customer service representative (see “Obtaining Technical Assistance” in the “Preface”), if necessary. Refer to Table 6-1for a description of the LEDs.

Figure 6-1 2-Port or 4-Port T1 or E1 DFC LEDs

0 1

0 1ACTIVITY (ACT)

OK/MAINT

35681

Cisco AS5350 and Cisco AS5400 Universal Gateway Card Installation Guide

	78-13311-01	6-1

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Cisco Systems AS5350 Troubleshooting, LEDs, page Mixing WAN DFCs, page Environment Monitoring, page, C H A P T E R

Contents

Cisco Systems, Inc 170 West Tasman Drive San Jose, CA Corporate HeadquartersInstallation Guide Cisco AS5350 and Cisco AS5400 Universal Gateway CardAll rights reserved Turn the television or radio antenna until the interference stopsCisco AS5350 and Cisco AS5400 Universal Gateway Card Copyright 2001, Cisco Systems, IncPreface Safety Warnings, Recommendations, and Tools RequiredOnline Installation and Removal of the T1 or E1 DFC Where to Go NextOverview ConfigurationTroubleshooting VerificationAttaching the 8-Port Interface Cable to a Bracket Optional A-5 Cabling SpecificationsContents Getting Help78-13311-01 ContentsT1 and E1 Dial Feature Related Documentation, page New Hardware Features, pageSafety Warnings Dial Feature Card andConvention TroubleshootingCabling Specifications Document ConventionsWaarschuwing Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risicos en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het document Regulatory Compliance and Safety Information Informatie over naleving van veiligheids- en andere voorschriften raadplegen dat bij dit toestel is ingesloten Page Ordering Documentation Obtaining DocumentationWorld Wide Web Documentation CD-ROMTechnical Assistance Center Contacting TAC by Using the Cisco TAC WebsiteObtaining Technical Assistance Cisco.comxiii New Hardware FeaturesRelated Documentation Contacting TAC by Telephone78-13311-01 Preface New Hardware FeaturesRequired Tools and Equipment, page Where to Go Next, page Safety Warnings, Recommendations, and Tools RequiredGeneral Safety General Safety, page Maintaining Safety with Electricity, pageMaintaining Safety with Electricity Required Tools and Equipment Preventing Electrostatic DischargeChapter 4, “T3 Dial Feature Card” Where to Go NextChapter 2, “Dial Feature Card and Carrier Card Guidelines” Chapter 3, “T1 and E1 Dial Feature Cards”Dial Feature Cards Dial Feature Card and Carrier Card GuidelinesRemoving and Installing Populated Carrier Cards, page Getting Help, page Where to Go Next, pageOnline Insertion and Removal OIR of DFCs Removing and Installing Populated Carrier CardsChapter 4, “T3 Dial Feature Card,” to perform OIR of the T3 DFC To remove a populated carrier card, follow the steps below Removing a Populated Carrier CardStep 1 Power off the chassis card Figure 2-3 Loosen the Captive Screws on the Cisco AS5400Figure 2-4 Removing the Carrier Card from the Cisco AS5350 Figure 2-5 Removing the Carrier Card from the Cisco AS5400Installing a Populated Carrier Card Step 6 Reconnect all interface cables Chapter 6, “Troubleshooting.” Appendix A, “Cabling Specifications.” Chapter 3, “T1 and E1 Dial Feature Cards.”Chapter 4, “T3 Dial Feature Card.” Chapter 5, “Universal Port Dial Feature Card.”78-13311-01 Chapter 2 Dial Feature Card and Carrier Card GuidelinesWhere to Go Next Where to Go Next, page T1 and E1 Dial Feature CardsOnline Installation and Removal of the T1 or E1 DFC, page Configuring Input Impedance for the E1 DFC, page Getting Help, pageTable 3-2 E1 DFC Network Specifications SpecificationSpecification Table 3-1 T1 DFC Network SpecificationsRemoving the T1 or E1 DFC Online Installation and Removal of the T1 or E1 DFCOverview Note The clear port command only applies to the universal port DFC Router# busyout slot-numberRouter# clear port slot-number/port number Rx Tx Figure 3-6 Loosen the Captive Screws on the Cisco AS5350Figure 3-7 Loosen the Captive Screws on the Cisco AS5400 Figure 3-10 Blank DFC Cover Figure 3-8 Remove the DFC from the Cisco AS5350Figure 3-9 Remove the DFC from the Cisco AS5400 Router# show busyout Chapter 3 T1 and E1 Dial Feature CardsOnline Installation and Removal of the T1 or E1 DFC Router# show controller e1 6/0 timeslotshow chassis slot Chapter 3 T1 and E1 Dial Feature CardsOnline Installation and Removal of the T1 or E1 DFC Router# show busyoutInstalling the T1 or E1 DFC Figure 3-14 Tighten the Captive Screws on the Cisco AS5400 3-10Figure 3-12 Install the T1 or E1 DFC in the Cisco AS5400 Figure 3-13 Tighten the Captive Screws on the Cisco AS5350Verification Configuring Input Impedance for the E1 DFCConfiguration Commandservice udp-small-servers service tcp-small-servers 3-12Chapter 3 T1 and E1 Dial Feature Cards Configuring Input Impedance for the E1 DFCConfiguring Input Impedance for the E1 DFC 3-13Chapter 3 T1 and E1 Dial Feature Cards Chapter 5, “Universal Port Dial Feature Card.” 3-14Where to Go Next Chapter 4, “T3 Dial Feature Card.”Overview T3 Dial Feature CardOnline Installation and Removal OIR of the T3 DFC, page Getting Help, page Where to Go Next, pageFigure 4-2 Slot Numbering on the Cisco AS5350 Chassis Online Installation and Removal OIR of the T3 DFCRemoving the T3 DFC OverviewFigure 4-3 Slot Numbering on the Cisco AS5400 Chassis Router# busyout slot-numberRouter# clear port slot-number/port number Figure 4-5 Loosen the Captive Screws on the Cisco AS5400 Figure 4-4 Loosen the Captive Screws on the Cisco AS5350Figure 4-8 Blank DFC Cover Installing the T3 DFCFigure 4-6 Remove the DFC from the Cisco AS5350 Figure 4-7 Remove the DFC from the Cisco AS5400Figure 4-11 Tighten the Captive Screws on the Cisco AS5350 Figure 4-9 Install the T3 DFC in the Cisco AS5350Figure 4-10 Install the T3 DFC in the Cisco AS5400 Getting Help Where to Go NextChapter 5, “Universal Port Dial Feature Card.” Chapter 6, “Troubleshooting.” Appendix A, “Cabling Specifications.”78-13311-01 Chapter 4 T3 Dial Feature Card Where to Go NextOverview Universal Port Dial Feature CardSPE Firmware, page Getting Help, page Where to Go Next, page Online Insertion and Removal OIR of the Universal Port DFC, pageFigure 5-2 Slot Numbering on the Cisco AS5350 Chassis Online Insertion and Removal OIR of the Universal Port DFCRemoving the Universal Port DFC OverviewFigure 5-3 Slot Numbering on the Cisco AS5400 Chassis Router# busyout slot-numberRouter# clear port slot-number/port number Figure 5-6 Remove the DFC from the Cisco AS5350 Figure 5-4 Loosen the Captive Screws on the Cisco AS5350Figure 5-5 Loosen the Captive Screws on the Cisco AS5400 Online Insertion and Removal OIR of the Universal Port DFC Chapter 5 Universal Port Dial Feature CardFigure 5-7 Remove the DFC from the Cisco AS5400 Figure 5-8 Blank DFC CoverRouter# show busyout Chapter 5 Universal Port Dial Feature CardOnline Insertion and Removal OIR of the Universal Port DFC Router# clear portFigure 5-10 Install the Universal Port DFC in the Cisco AS5400 Installing the Universal Port DFCFigure 5-9 Install the Universal Port DFC in the Cisco AS5350 Figure 5-12 Tighten the Captive Screws on the Cisco AS5400 Figure 5-11 Tighten the Captive Screws on the Cisco AS5350Getting Help SPE FirmwareWhere to Go Next Chapter 6, “Troubleshooting.” Appendix A, “Cabling Specifications.”78-13311-01 5-10Chapter 5 Universal Port Dial Feature Card Where to Go Next LEDs TroubleshootingUsing the Bantam Jacks for Test Port Functionality, page Troubleshooting Network Interfaces, page Getting Help, pageACTIVITY ACT OK/MAINT Local alarmFigure 6-2 8-Port T1 or E1 DFC LEDs Figure 6-3 T3 DFC LEDsT1 or E1 DFC StateDescription Table 6-1 LEDs continued StateDescription One CT3 DFC and up to two T1 DFCs any combination of 2, 4, or 8-port Mixing WAN DFCsState DescriptionFigure 6-6 Slot Numbering on the Cisco AS5400 Chassis Environment MonitoringOverview Figure 6-5 Slot Numbering on the Cisco AS5350 Chassisoutlet is measured as 27C/80F Displaying Environment Statusinlet is measured as 22C/71F 78-13311-01 Chapter 6 Troubleshooting Environment MonitoringRouter show environment Drop and Insert Mode for the CT3 DFC Using the Bantam Jacks for Test Port FunctionalityMonitoring Mode for the T1, E1 and T3 DFCs Router# test trunk drop-insert on t1port Troubleshooting Network Interfaces6-10 Getting HelpA P P E N D I X A Cabling SpecificationsT1 and E1 Cable and Port Pinouts 2-Port and 4-Port T1 or E1 DFCSignal SignalDirection DB-15 PinSignal BNC PinTwinax Pin RJ-45 TE PinSignal RJ-45 NT PinRJ-45 T1 Pin SignalPart Number 8-Port T1 or E1 DFCBare Cable DescriptionSignal Male and Female RJ-45 CAB-DFC-OCTAL-xMFFrom SignalFrom SignalSignal Male and Female RJ-45 CAB-DFC-OCTAL-xMFAttaching the 8-Port Interface Cable to a Bracket Optional Page A-10 Figure A-10 Securing the Cable Bracket to the Rack A-11Figure A-11 Connecting the 36-Pin Cable Connector to an 8-Port T1 DFC A-12Description CT3 Cable and Port PinoutsBantam Jack Port Pinouts A-1378-13311-01 A-14Appendix A Cabling Specifications Bantam Jack Port Pinouts IN-1 NumericsI N D E IN-2 IN-3 IN-4 IN-5 78-13311-01 IN-6Index