Contacting Technical Support, Vii | Cisco Systems Cisco 4x guide

Preface

Contacting Technical Support

•Cisco Command Line Interface Reference Guide

•Cisco Chassis Manager User Guide (Web GUI)

•Cisco Element Manager User Guide

Contacting Technical Support

Please read this section before contacting IBM or Cisco technical support.

IBM Support Contact Information

For technical support, see the following Web site:

http://www.ibm.com/support

To contact technical support, send E-mail to support@ibm.com or see one of the telephone numbers below.

To obtain warranty service contact IBM or your IBM reseller. In Canada or the United States, call 1-800-IBM-SERV (426-7378). In the EU countries, see the telephone numbers in Table 1.

Table 1	EU Country Telephone List

Austria—43-1-24592-5901		Italy—9-02-482-9202

Belgium—02-718-4339		Luxembourg—352-360385-1

Denmark—4520-8200		Netherlands—020-514-5770

Finland—358-9-4591		Portugal—351-21-7915-147

France—0238-557-450		Spain—34-91-662-4916

Germany—07032-15-4920		Sweden—46-8-477-4420

Greece—30-210-688-1220		United Kingdom—01475-555-055

Ireland—353-1-815-4000

Phone numbers are subject to change without notice.

Note IBM and Cisco are both available for more information. For support, contact IBM before Cisco.

Cisco 4x InfiniBand Switch Module for IBM BladeCenter User Guide

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Cisco Systems Cisco 4x manual Contacting Technical Support, IBM Support Contact Information, Vii

Contents

Corporate Headquarters Page N T E N T S India Iii Edition Notice Specifications Organization AudienceConventions Boldface font Related Documentation Menu1 Menu2Item… Contacting Technical Support IBM Support Contact InformationVii Before You Call Cisco Systems Support Contact InformationViii Cisco Technical Support & Documentation Website Preface Contacting Technical Support Part 1 General Terms What this Warranty Covers How to Obtain Warranty Service What This Warranty Does Not CoverWhat IBM Will Do to Correct Problems Xii Your Additional Responsibilities Exchange of a Machine or PartLimitation of Liability Xiii Governing Law Part 2 Country-unique TermsJurisdiction Argentina Chile BrazilColombia Equador Venezuela UruguayCanada United States CAMBODIA, INDONESIA, and Laos Cambodia and LaosHong Kong S.A.R. of China and Macau S.A.R. of China Xvii Japan IndiaMalaysia NEW Zealand Peoples Republic of China PRC How to Obtain Warranty ServicePhilippines Singapore Governing Law Xxi European Union EU Xxii France and Belgium Egypt AustriaFrance Xxiii Hungary GermanyIreland Xxiv South AFRICA, NAMIBIA, BOTSWANA, Lesotho and Swaziland SlovakiaUnited Kingdom Items for Which IBM is Not Liable Part 3 Warranty Information Warranty PeriodXxvi Xxvii Types of Warranty Service Xxviii EU Country Telephone List Xxix Edition Notice TrademarksXxx Product Recycling and Disposal Battery Return Program Important NotesXxxi Electronic Emission Notices Federal Communications Commission FCC StatementXxxii European Union EMC Directive conformance statement Industry Canada Class a emission compliance statementTaiwanese Class a warning statement Xxxiii Xxxiv Xxxv Weee Notice Xxxvi Xxxvii Safety Xxxviii Xxxix Page Introduction About the Server Switch Module Cisco 4x InfiniBand Switch Module for IBM BladeCenter Server Switch Module and HCA Expansion Cards Dual-Switch Topology Single-Switch TopologyTopologies Module Management Server Switch Module Status LEDs LEDsYellow OK-Green Decode Port Status LEDs External InfiniBand PortsPage Installing the Server Switch Module Installing and Configuring the Server Switch Modules in the other slots Configuring the Server Switch Module Changing the Default Password Configuring the System ClockPassword keyword Server-one keyword Server-two keywordServer-three keyword Connecting InfiniBand Cables Connecting Beyond BladeCenterSubnet-prefix keyword Priority keyword Removing a Pull Connector Environmental Requirements Electrical Requirements Specifications Environmental Requirements IN-1 D E IN-2