Chapter 3 Troubleshooting
Problems After Router Is Running
Problems After Router Is Running
Table
Table
Symptom | Problem | Solutions | ||
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Problems with Ethernet | A | Perform the following steps: | ||
connection. (ETHERNET | problem: | 1. Make sure that the connectors at both | ||
LED 1, 2, 3, or 4 is off.) |
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• | Disconnected | ends of the cable are secure. | ||
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| cable. | 2. Make sure that the cable is not | |
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| • | Damaged cable. | physically damaged. If it is damaged, | |
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| order another cable from | |
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| Cisco Systems or replace it with a | |
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| similar cable. | |
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Connection to the ADSL line | A | • Make sure that the connectors are | ||
is intermittent or lost. (The CD | problem: | secure at both ends of the cable. | ||
LED on the front panel is off.) | • | Disconnected | • Make sure that the cable is not | |
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| cable. | physically damaged. If it is damaged, | |
| • | Damaged cable. | order another cable from | |
| Cisco Systems or replace it with a | |||
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| similar cable. | |
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Connection to the ADSL line | Problem with ADSL | Contact your ADSL line or WAN service | ||
or WAN port is loose. (The CD | line or WAN service. | provider to determine whether there is a | ||
LED and the ETHERNET |
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| problem with the ADSL or WAN service. | |
LED 1, 2, 3, or 4 on the front |
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panel are off). |
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| Cisco 837 Router and SOHO 97 Router Hardware Installation Guide |
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