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Getting Started with the Cisco IP Phone 7910 Series
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Chapter 3 Using the Cisco IP Phone 7910 Series
Making Telephone Calls
Call Pickup and Group Call Pickup are optional features configured by your
system administrator; your phone does not support these features by default. They
are only available if your system administrator has configured your phone to
support them.
Picking Up Calls in Your Group
Call Pickup allows you to pick up incoming calls within your own group. When
you activate Call Pickup, it automatically dials the call pickup group number
associated with the line you selected on your phone. If there is a call coming in
on another telephone number in that same group, the call immediately begins
ringing on your line. If there is more than one incoming call in the pickup group,
then you receive the first unanswered call. If there are no unanswered calls in the
group when you activate Call Pickup, your phone is placed back on hook.
Step 1 Press the Line button.
Step 2 Press the Call Pickup button.
Step 3 Answer the incoming call that is redirected to your phone.
Picking Up Calls Outside of Your Group
Group Call Pickup allows you to pick up incoming calls within your own group
or in other groups. You must dial the appropriate call pickup group number when
using this feature.
If there is a call coming in on another telephone number in the call pickup group
you dialed, that call immediately begins ringing on your line. If there is more than
one incoming call in the pickup group, then you receive the first unanswered call.
If there are no unanswered calls in the group, or if you dial an invalid call pickup
group number, you receive a fast busy tone.
Step 1 Press the Line button.
Step 2 Press the Group Call Pickup button.
Step 3 Dial the desired call pickup group number.