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Cisco Systems CP9951CCAMK9 manual Web Dialer, Transfer a Call to Another Number

Models: CP9951CCAMK9

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Transfer

Transfer allows you to redirect a connected call from your phone to another number:

•You can redirect a single call to another number that you specify.

•You can also connect two calls on one line or two different lines to each other (without remaining on the line yourself).

Before completing a transfer procedure, you can press the Release button or Cancel softkey to cancel the transfer or you can press the Swap softkey to toggle between calls, which allows you to speak privately with each party.

Transfer a Call to Another Number

1.Start with an active call (not on hold).

2.Press the Transfer button and do one of the following to enter the transfer recipient’s phone number:

–Press the pulsing green session button of a held call (right side).

–Enter the transfer recipient’s phone number.

–Scroll to a Call History record and press the Call softkey.

–Press a speed-dial button.

–Press the Speed Dial softkey, enter a speed-dial number or highlight the number you want to call, and press the Speed Dial softkey again.

–Press the Active Calls softkey and select a held call. (The transfer completes immediately.)

3.Press the Transfer button or the Transfer softkey.

(You do not have to wait for the recipient to answer to complete the transfer.) The transfer is complete.

Swap Between Calls Before Completing a Transfer

After you connect to the transfer recipient—but before you transfer a call to this party—you can press the Swap softkey to toggle between the two calls. This allows you to consult privately with the party on each call before you complete the transfer.

Web Dialer

Web Dialer allows you to click-to-dial contacts from the Cisco Unified CM Directory. Your system administrator sets up this feature for you.

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Cisco Systems CP9951CCAMK9 manual Web Dialer, Transfer a Call to Another Number
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CP9951CCAMK9 specifications

Cisco Systems CP9951CCAMK9 is a sophisticated IP phone designed to enhance communication and collaboration within organizations. This model is part of the Cisco 9900 Series, known for its advanced features and integration capabilities, making it a perfect fit for modern office environments and professional settings.

One of the standout features of the CP9951 is its high-definition video capabilities, allowing users to engage in crystal-clear video calls. The phone is equipped with a 5-inch color display that offers an intuitive user interface, enabling easy navigation through menus and settings. The screen supports multi-touch functionality, enhancing the user experience by providing a responsive and interactive feel.

The CP9951CCAMK9 supports wideband audio for superior sound quality during calls, ensuring that conversations are clear and natural. This feature is particularly beneficial for remote teams and clients, as it minimizes miscommunication and enhances interaction quality. In addition to its audio capabilities, the phone also features built-in support for Cisco’s Intelligent Proximity, allowing users to connect their mobile devices to the phone for seamless access to calls and messages.

Security is a critical aspect of any communication device, and Cisco has taken this into account with the CP9951. The phone incorporates advanced security protocols to protect sensitive information and communications, making it suitable for enterprises that require confidentiality and data integrity.

Moreover, the CP9951 offers a range of connectivity options, including support for both wired and wireless networks. With Power over Ethernet (PoE) capability, the device can be powered through the network cable, eliminating the need for additional power sources and simplifying installation.

Another notable characteristic of the CP9951 is its customizable programmable keys. Users can tailor their phone experience by assigning specific functions to these keys, improving efficiency and accessibility. The device also supports a variety of call features, such as conferencing, call forwarding, and voicemail access, making it a versatile tool for managing communication.

In summary, the Cisco Systems CP9951CCAMK9 is a feature-rich IP phone that combines advanced audio and video technology with security and versatility. Its user-friendly design, high-quality sound, and robust connectivity options make it an essential tool for professionals looking to elevate their communication experience in the workplace. With Cisco's reputation for quality and reliability, the CP9951 is an investment in enhanced collaboration and productivity.