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Conference Phone
Cisco Systems
CP9951CCAMK9
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OL-19963-01
Administrator Settings
For information on accessing and changing the Admini strator Settings, see your system administrator.
Contents
Main
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Contents
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Your Phone
Cisco Unified IP Phone 8961
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Power-Save Mode
Cisco Unified IP Phone 9951
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Power-Save Mode
Cisco Unified IP Phone 9971
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Wireless Connection and Bluetooth
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Applications
Phone Applications
Call History
View Call History
View Call Record Details
Filter Call History
Dial From Call History
Edit Number From Call History
Preferences
Ringtones
Change Ringtone for a Line
Wallpaper
Change Wallpaper
Brightness
Accessories
View Accessories List
View Accessory Details
Set Up Wideband for Analog Headset
Add Bluetooth Accessory
Before You Begin
Delete Bluetooth Accessory
Connect Bluetooth Accessory
Before You Begin
Disconnect Bluetooth Accessory
WLAN Sign in
Sign in for WLAN
Change WLAN Sign in
Running Applications
View Running Applications
Phone Information
View Phone Information
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Contacts
Phone Contacts
Corporate Directory
Search for and Dial a Contact
Search for and Dial a Contact While on a Call
Personal Directory
Personal Directory Options
Sign In and Out of Personal Directory
Add a Personal Directory Entry
Search for an Entry in Personal Directory
Dial a Number from Personal Directory
Delete a Personal Directory Entry
Fast-Dial Codes with Personal Directory
Assign a Fast-Dial Code to a Personal Directory Entry
Place a Call Using a Fast-Dial Code
Delete a Fast-Dial Code
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Messages
Voice Messages
Personalize Your Voicemail
Check for Voice Messages
Listen to Voice Messages
Calling Features
Feature Buttons and Softkeys
All Calls
View All Calls on Your Phone
Answer
Answer Your Oldest Call First
Auto Answer
Auto Answer with Your Headset
Auto Answer with Your Speakerphone
Barge
Add Yourself to a Call on a Shared Line
Call Back
Set up a Call Back Notification
Call Forward All
Call Park
Park and Retrieve a Call Using Park
Park and Retrieve a Call Using Assisted Directed Call Park
Park and Retrieve a Call Using Manual Directed Call Park
Call Pickup
Answer a Call Using Pickup
Answer a Call Using Group Pickup and a Group Pickup Number
Answer a Call Using Group Pickup and a Phone Number
Answer a Call Using Other Pickup
Call Waiting
Respond to a Call Waiting Notification
Conference
Add Another Party to Your Call to Create a Conference
Divert
Divert a Call
Do Not Disturb
Turn DND On and Off
Extension Mobility
Enable Extension Mobility
Fast Dial
Place a Call with a Fast-Dial Button
Hold
Hold and Resume a Call
Swap Between Holding and Active Calls
Put a Call on Hold by Answering a New Call
Determine if a Shared Line is on Hold
Hold Reversion
Respond to a Hold Reversion Notification
Hunt Groups
Sign In and Out of a Hunt Group
Intercom
Place a Dedicated Intercom Call
Place a Dialable Intercom Call
Receive an Intercom Call
Line Status
Line Status Indicators
Icon Indicator
Malicious Call Identification
Trace a Suspicious Call
Meet Me
Host a Meet-Me Conference
Join a Meet-Me Conference
Mobile Connect
Turn On or Off Mobile Connect to All Your Remote Destinations From Your Desk Phone
Switch an In-Progress Call on Your Desk Phone to a Mobile Phone
Switch an In-Progress Call From a Mobile Phone to Your Desk Phone
Mute
Mute Your Phone
On-hook Dialing
Dial a Number On-hook
Privacy
Enable Privacy on a Shared Line
Quality Reporting Tool
Report Problems on Your Phone
Redial
Shared Lines
Silent Monitoring and Recording
Speed Dial
Place a Call with a Speed-Dial Button
Place a Call with a Speed-Dial Code
Use a Speed-Dial Code On-hook
Use a Speed-Dial Code Off-hook
Transfer
Transfer a Call to Another Number
Swap Between Calls Before Completing a Transfer
Web Dialer
Use Web Dialer with Cisco Directory
Use Web Dialer with Another Online Corporate Directory
Set Up, View, or Change Web Dialer Preferences
Sign Out of Web Dialer
User Options
User Options Web Pages
Sign In and Out of User Options Web Pages
Device
Select a Device From the User Options Web Pages
Customize Do Not Disturb Options
Line Settings
Set Up Call Forwarding Per Line
Change the Voice Message Indicator Setting Per Line
Change the Audible Voice Message Indicator Setting Per Line
Change the Ring Settings Per Line
Change or Create a Line Text Label for Your Phone Display
Speed Dial on the Web
Set Up Speed-Dial Buttons
Set Up Speed-Dial Codes
Phone Services
Subscribe to a Service
Search for Services
Change or End Services
Change a Service Name
Add a Service to an Available Programmable Feature Button
User Settings
Change Your Browser Password
Change Your PIN
Change the Language for Your User Options Web Pages
Change the Language for Your Phone Display
Directory
Personal Address Book
Add a New PAB Entry
Search for a PAB Entry
Edit a PAB Entry
Delete a PAB Entry
Fast Dials
Assign a Feature Button for Fast Dial
Assign a Fast Dial Code to a PAB Entry
Assign a Fast Dial Code to a Phone Number Without Using a PAB Entry
Search for a Fast Dial Entry
Edit a Fast Dial Phone Number
Delete a PAB Entry
Mobility Settings
Add a New Remote Destination
Create an Access List
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Accessories
Phone Accessories
Accessory Type
USB Devices
Cisco Unified IP Phone 8961 9951 9971
Cisco Unified IP Color Key Expansion Module
Cisco Unified IP Phone Model Number of Expansion Modules Supported
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Place a Call on the Expansion Module
Configure Buttons
Bluetooth Headsets
Bluetooth Wireless Headset Performance
FAQs and Troubleshooting
Frequently Asked Questions
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Troubleshooting Tips
Problem: Hold button does not resume a held ca ll.
Problem: Missing the All Calls button.
Personal Directory
Problem: Cannot sign in to Personal Directory
User Options
Problem: Cannot access User Options web pages
Product Safety, Security, Accessibility, and Related Information
Safety and Performance Information
Power Outage
External Devices
Bluetooth Wireless Headsets Performance
FCC Compliance Statements
FCC Part 15.21 Statement
FCC RF Radiation Exposure Statement
FCC Receivers and Class B Digital Statement
Cisco Product Security
Accessibility Features
Vision Impaired and Blind Accessibility Features
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Hearing Impaired Accessibility Features
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Accessibility Feature Description Set Up Requirement
Accessibility Feature Description Set Up Requirement
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Additional Information
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Index
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C
D
E
F
G
H
I
M
N
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P
Q
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T
U
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