Calling Features
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 71
When forwarding calls from your phone:
Enter the call forward target number exactly as you would dial it from your phone. For example,
enter an access code or the area code, if necessary.
Call forwarding is phone-line specific. If a call reaches you on a line where call forwarding is not
enabled, the call will ring as usual.
Your system administrator can set up other call fo rward options that:
Allow calls placed from the call forward target number to your phone to ring through, rather
than be forwarded.
Prevent you from creating a call forward loo p or exceeding the maximum number of links in
a call forwarding chain.
Related Topics
Set Up Call Forwarding Per Line, page 95

Forward Calls on Your Phone

1. On any idle line from which you want to forward your calls, press the Forward All softkey.
2. Enter a phone number, or select an entry from the Call History list. (Depending on how your
voicemail system is set up, you may be able to press the Messages button to forward all calls
to voicemail.)
Visual confirmation displays for a few seconds to confirm the number to which your calls will be
forwarded.
3. To verify that your calls are forwarded, look for:
A Forward All icon in the line label.
The forwarding information in the header.
4. To cancel call forwarding, press the Forward Off softkey.
To set up conditional call forwarding, go to your User Options Web pages.
Call Park
Call Park allows you to use your phone to park (temporarily store) a call, which you can then retrieve
from another phone (for example, a phone at a co-worker’s desk or in a conference room).
There are two ways you can park a call:
Park—Allows y ou to park an active call that you answered on your phone, and retri eve it using
another phone in the Cisco Unified Communications Manager system.