Divert a Call

Divert a call in any of these ways:

 

To redirect an incoming (ringing) call while on another call, use the Navigation pad

to

highlight the incoming call and then press the Divert softkey. (Otherwise pressing the Divert softkey will redirect the current, active call.)

You can silence the incoming (ringing) call by pressing the Volume button down once, and then let the incoming call go to the target number (voicemail or predetermined number set up the system administrator).

To redirect an incoming call while not on a call, press the Divert softkey.

To redirect a held call, first resume the call and then press the Divert softkey.

Do Not Disturb

Do Not Disturb (DND) allows you to turn off either:

The ringer on your phone.

The ringer and any visual notification that you have an incoming call.

When DND is enabled, your incoming calls are forwarded to another number, such as your voicemail, if it is set it up, and the call is not saved or listed in your Call History.

The DND feature affects all the lines on a phone. However it does not affect Intercom or 911 calls.

Your system administrator sets up a line button on your phone for DND with the ringer and visual notifications off by default. However, you can change your DND options from your User Options web pages.

Related Topics

User Options, page 93

Turn DND On and Off

1.Press the DND button to turn on DND. Visual confirmation displays briefly.

2.Press the button again to turn off DND. Visual confirmation displays briefly.

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Cisco Systems CP9951CCAMK9 manual Do Not Disturb, Divert a Call, Turn DND On and Off

CP9951CCAMK9 specifications

Cisco Systems CP9951CCAMK9 is a sophisticated IP phone designed to enhance communication and collaboration within organizations. This model is part of the Cisco 9900 Series, known for its advanced features and integration capabilities, making it a perfect fit for modern office environments and professional settings.

One of the standout features of the CP9951 is its high-definition video capabilities, allowing users to engage in crystal-clear video calls. The phone is equipped with a 5-inch color display that offers an intuitive user interface, enabling easy navigation through menus and settings. The screen supports multi-touch functionality, enhancing the user experience by providing a responsive and interactive feel.

The CP9951CCAMK9 supports wideband audio for superior sound quality during calls, ensuring that conversations are clear and natural. This feature is particularly beneficial for remote teams and clients, as it minimizes miscommunication and enhances interaction quality. In addition to its audio capabilities, the phone also features built-in support for Cisco’s Intelligent Proximity, allowing users to connect their mobile devices to the phone for seamless access to calls and messages.

Security is a critical aspect of any communication device, and Cisco has taken this into account with the CP9951. The phone incorporates advanced security protocols to protect sensitive information and communications, making it suitable for enterprises that require confidentiality and data integrity.

Moreover, the CP9951 offers a range of connectivity options, including support for both wired and wireless networks. With Power over Ethernet (PoE) capability, the device can be powered through the network cable, eliminating the need for additional power sources and simplifying installation.

Another notable characteristic of the CP9951 is its customizable programmable keys. Users can tailor their phone experience by assigning specific functions to these keys, improving efficiency and accessibility. The device also supports a variety of call features, such as conferencing, call forwarding, and voicemail access, making it a versatile tool for managing communication.

In summary, the Cisco Systems CP9951CCAMK9 is a feature-rich IP phone that combines advanced audio and video technology with security and versatility. Its user-friendly design, high-quality sound, and robust connectivity options make it an essential tool for professionals looking to elevate their communication experience in the workplace. With Cisco's reputation for quality and reliability, the CP9951 is an investment in enhanced collaboration and productivity.