Cisco Systems OL-4660-01 manual Cisco Extended Functions Service Dependency, SDI Trace and Alarm

Chapter 4 Cisco Call Back

Introducing Cisco Call Back

SDI Trace and Alarm

The Cisco Extended Functions service uses the SDI Trace and Alarm libraries. The libraries generate trace and alarms to the Event Viewer. The alarm library publishes information to the Cisco RIS Data Collector service about the CEF service. For more information about trace and alarms, refer to the

Cisco CallManager Serviceability Administration Guide.

Cisco Extended Functions Service Dependency

Cisco Call Back uses the Cisco Extended Functions service, which depends on the following services (see Figure 4-2):

•Cisco CallManager—Ensure a minimum of one Cisco CallManager service is running in the cluster, but the service need not be on the same server as CEF.

•Cisco CTIManager—Ensure a minimum of one Cisco CTIManager service is running in the cluster, but the service need not be on the same server as CEF.

•Cisco Database Layer Monitor—Ensure one Cisco Database Layer Monitor service is running on the same server as CEF.

•Cisco RIS Data Collector—Ensure one Cisco RIS Data Collector service is running on the same server as CEF.

Tip Install all the services on one server for one-server Cisco CallManager systems.

	Cisco CallManager Features and Services Guide
OL-4660-01		4-5