Chapter 4 Cisco Call Back
Introducing Cisco Call Back
Figure 4-1 Cisco Call Back Using the Cisco Extended Functions Service Architecture
Skinny
NT Service Cisco Extended Functions
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85001
Cisco CTIManager Interface (QBEHelper)
The QBEHelper library provides the interface that allows the CEF service to communicate with a configured Cisco CTIManager.
Cisco CallManager Database Interface (DBL Library)
The DBL library provides the interface that allows the CEF service to perform queries on various devices that are configured and registered in the
Cisco CallManager database.
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