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Cisco Systems SPA2102 manual Phone Adapter with Router, Appendix A Troubleshooting

Models: SPA2102

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Phone Adapter with Router

•Appendix A: Troubleshooting

This appendix describes some possible problems and solutions, as well as frequently asked questions, regarding installation and use of the Phone Adapter.

•Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter

This appendix instructs you on how to find the MAC address or Ethernet address of your PC’s Ethernet network adapter.

•Appendix C: Windows Help

This appendix describes how you can use Windows Help for instructions about networking, such as installing the TCP/IP protocol.

•Appendix D: Glossary

This appendix gives a brief glossary of terms frequently used in networking.

•Appendix E: Specifications

This appendix provides the technical specifications for the Phone Adapter.

•Appendix F: Warranty Information

This appendix supplies the warranty information for the Phone Adapter.

•Appendix G: Regulatory Information

This appendix supplies the regulatory information regarding the Phone Adapter.

•Appendix H: Contact Information

This appendix provides contact information for a variety of Linksys resources, including Technical Support.

Chapter 1: Introduction	3
What’s in this Guide?

VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030

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Cisco Systems SPA2102 manual Phone Adapter with Router, Appendix A Troubleshooting

Contents

Model No. SPA2102 Phone Adapter with RouterUser Guide VoicePage word definition How to Use this GuideCopyright and Trademarks Phone Adapter with RouterPhone Adapter with Router Chapter 2 Networking Basics Table of ContentsChapter 6 Using the Web-based Utility Chapter 1 IntroductionAppendix C Windows Help Appendix A TroubleshootingAppendix E Specifications Appendix F Warranty InformationList of Figures Figure 6-11 Voice - User 1 Screen Figure 6-12 Speed Dial and Supplementary Service SettingsFigure 6-13 Distinctive Ring and Ring Settings Figure B-1 IP Configuration ScreenPhone Adapter with Router Chapter 1 IntroductionWelcome Phone Adapter with Router What’s in this Guide?Phone Adapter with Router Appendix A TroubleshootingWhat’s in this Guide? Phone Adapter with RouterChapter 1 Introduction Phone Adapter with Router Chapter 2 Networking BasicsAn Introduction to Local Area Networks The Use of IP Addressesdynamic ip address a temporary IP address assigned by a DHCP server Phone Adapter with RouterChapter 2 Networking Basics The Use of IP AddressesThe Back Panel Chapter 3 Getting to Know the Phone Adapter Phone Adapter with RouterChapter 3 Getting to Know the Phone Adapter The Front PanelPhone Adapter with Router Proceed to “Chapter 4 Getting Started.”Phone Adapter with Router Connecting the Phone AdapterChapter 4 Getting Started Before You BeginPhone Adapter with Router 6. Power on the broadband modem Figure 4-2 Connect a PCPhone Adapter with Router Configuring the Phone Adaptersubnet mask an address code that determines the size of the network Phone Adapter with RouterPhone Adapter with Router Placing the Phone AdapterWall-Mount Option Placing the Phone Adapter Phone Adapter with RouterChapter 4 Getting Started Phone Adapter with Router Chapter 5 Using the Interactive Voice Response MenuAccessing the Interactive Voice Response Menu OverviewPhone Adapter with Router Using the Interactive Voice Response MenuChapter 5 Using the Interactive Voice Response Menu Using the Interactive Voice Response MenuPhone Adapter with Router CommandChapter 5 Using the Interactive Voice Response Menu Interactive Voice Response MenuEnter the IP address using Chapter 5 Using the Interactive Voice Response MenuUsing the Interactive Voice Response Menu using. Refer to the documentation suppliedPhone Adapter with Router Chapter 5 Using the Interactive Voice Response MenuUsing the Interactive Voice Response Menu Interactive Voice Response MenuPhone Adapter with Router Chapter 5 Using the Interactive Voice Response MenuUsing the Interactive Voice Response Menu Use this setting to enable or disable WANenter 1 to confirm. You will hear, “Option Entering a PasswordPhone Adapter with Router Phone Adapter with Router Configuring the Settings for Your Internet Phone ServicePhone Adapter with Router Chapter 6 Using the Web-based UtilityOverview RouterPhone Adapter with Router How to Access the Web-based UtilityVoice Phone Adapter with Router The Router TabThe Router - Status Screen packet a unit of data sent over a network Phone Adapter with RouterHost Name. Displayed here is the host name of the Phone Adapter ip internet protocol a protocol used to send data over a networkPPPoE Settings The Router - WAN Setup ScreenInternet Connection Settings Static IP SettingsRemote Management Optional SettingsMAC Clone Settings QOS SettingsPhone Adapter with Router VLAN Virtual Local Area Network SettingsPhone Adapter with Router The Router - LAN Setup ScreenLAN Network Settings Static DHCP Lease SettingsPhone Adapter with Router Chapter 6 Using the Web-based Utility The Router TabPhone Adapter with Router Port Forwarding SettingsDMZ Settings The Router - Application ScreenPhone Adapter with Router Miscellaneous SettingsSystem Reserved Ports Range Phone Adapter with Router The Voice TabThe Voice - Info Screen Phone Adapter with Router Line 1/2 StatusLast Called Number. Displayed here is the last number called Phone Adapter with RouterCall 1/2 Bytes Recv. Displayed here is the number of bytes received Phone Adapter with RouterPhone Adapter with Router System ConfigurationThe Voice - System Screen Phone Adapter with Router Call Forward SettingsSelective Call Forward Settings The Voice - User 1/2 ScreenForward Last activation code is used Phone Adapter with RouterPhone Adapter with Router Speed Dial SettingsSupplementary Service Settings Phone Adapter with Router Distinctive Ring SettingsRing Settings Phone Adapter with Router The Voice Tab Chapter 6 Using the Web-based UtilityPhone Adapter with Router Phone Adapter with Router Appendix A TroubleshootingCommon Problems and Solutions Instead, I see a screen saying, “404 Forbidden.”3. I need to set a static IP address on a PC For Windows 98 and MillenniumPhone Adapter with Router Phone Adapter with Router For WindowsFor Windows XP 4. I want to test my Internet connection Phone Adapter with RouterF. Enter the Subnet Mask Phone Adapter with Router For Windows XPIf you get a reply, the computer is connected to the Phone Adapter Phone Adapter with RouterPhone Adapter with Router 7. I need to set up a server behind my Phone AdapterB. Select yes from the Enable drop-down menu Protocol EnableService Name Starting andProtocol EnableService Name Starting and9. I can’t get the Internet game, server, or application to work Phone Adapter with RouterPhone Adapter with Router For Microsoft Internet Explorer 5.0 or higherFor Netscape 4.7 or higher Phone Adapter with Router Frequently Asked QuestionsWhere is the Phone Adapter installed on the network? What is Network Address Translation and what is it used for?Phone Adapter with Router Does the Phone Adapter support ICQ send file?How do I get Half-Life Team Fortress to work with the Phone Adapter? Navigator 5.0 or higher for Macintosh Phone Adapter with RouterHow can I block corrupted FTP downloads? Will the Phone Adapter function in a Macintosh environment?Which modems are compatible with the Phone Adapter? What is DMZ Hosting?How do I reset the Phone Adapter? Is the Phone Adapter cross-platform compatible?Phone Adapter with Router Appendix A TroubleshootingFrequently Asked Questions Phone Adapter with Router Windows 98 or Me InstructionsAppendixBFindingtheMACAddressandIPAddressforYour Ethernet Adapter Phone Adapter with Router Windows 2000 or XP InstructionsFor the Phone Adapter’s Web-based Utility Network Neighborhood/My Network Places Appendix C Windows HelpTCP/IP Shared ResourcesAppendix C Windows Help Phone Adapter with RouterAppendix D Glossary Appendix D GlossaryPhone Adapter with Router Domain - A specific name for a network of computers Phone Adapter with RouterAppendix D Glossary Phone Adapter with RouterPacket - A unit of data sent over a network Static Routing - Forwarding data in a network via a fixed path Phone Adapter with RouterAppendix E Specifications Voice Gateway VMWI - Visual Message Waiting Indicator via FSK Subscriber Line Interface Operating Temp Unit WeightAppendix E Specifications 5.29 oz. 0.15 kgPhone Adapter with Router Appendix E SpecificationsPhone Adapter with Router Appendix F Warranty InformationAppendix F Warranty Information Please direct all inquiries to Linksys, P.O. Box 18558, Irvine, CA Appendix F Warranty InformationPhone Adapter with Router Reorient or relocate the receiving antenna Appendix G Regulatory InformationPhone Adapter with Router FCC StatementIndustry Canada Canada Phone Adapter with RouterUser Information for Consumer Products Covered by EU Directive 2002/96/EC on Waste Electric and Electronic Equipment WEEE Phone Adapter with RouterAppendix G Regulatory Information Phone Adapter with RouterAppendix G Regulatory Information Phone Adapter with RouterAppendix G Regulatory Information Phone Adapter with RouterAppendix G Regulatory Information Phone Adapter with RouterAppendix G Regulatory Information Phone Adapter with RouterInternet Telephony Service Provider ITSP Internet Telephony Service Provider ITSPAppendix H Contact Information LinksysLinksys Phone Adapter with RouterAppendix H Contact Information