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Cisco Systems WS-X3500-XL manual Technical Assistance Center, Contacting TAC through the Website

Models: WS-X3500-XL

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Technical Assistance Center

Preface

Obtaining Technical Assistance

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC through the Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

•P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

•P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Catalyst GigaStack Gigabit Interface Converter Hardware Installation Guide

	78-6460-04	xxi

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Cisco Systems WS-X3500-XL manual Technical Assistance Center, Contacting TAC through the Website

Contents

Catalyst GigaStack Gigabit Interface Converter Hardware Installation GuideMarch Cisco Systems, Inc 170 West Tasman Drive San Jose, CAMove the equipment farther away from the television or radio Turn the television or radio antenna until the interference stopsCopyright 1999 -2002, Cisco Systems, Inc All rights reserved Page C O N T E N T S Installing a GigaStack GBIC Power-On Self-TestContents Minimum IOS Release for Redundant Loop ConfigurationsTranslated Safety Warnings C-1 Technical SpecificationsContents GigaStack GBIC CablingContents viii78-6460-04 Cisco Limited Lifetime Hardware Warranty Terms Duration of Hardware Warranty Replacement, Repair or Refund Procedure for HardwareTo Receive a Return Materials Authorization RMA Number Cisco Limited Lifetime Hardware Warranty Terms Product Model and Serial number Maintenance Contract numberComplete the information below and keep for ready reference Product purchased from Their telephone number78-6460-04 Cisco Limited Lifetime Hardware Warranty TermsAudience PrefacePurpose xiiiNotes, Cautions, and Warnings OrganizationWarning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with the standard practices for preventing accidents. The warning symbol also means that you can see the warning in multiple languages in “Appendix C, “Translated Safety Warnings.” Warnung Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. Das Warnsymbol bedeutet auch, daß Sie die Warnung in verschiedenen Sprachen unter Appendix C, “Translated Safety Warnings” lesen können Related Publications xviiPreface Related Publications World Wide Web Obtaining Documentationhttp//www-china.cisco.com http//www-europe.cisco.com xviiiDocumentation CD-ROM Ordering DocumentationDocumentation Feedback Cisco.com Obtaining Technical AssistanceContacting TAC through the Website Technical Assistance Centerxxii Contacting TAC by TelephoneFeatures OverviewC H A P T E R GigaStack GBIC LEDs GBIC Module Slot LEDs ColorMeaning Table 1-2 Switch and 1000BASE-X Module GBIC Slot LEDs Cabling GuidelinesColor MeaningCable Length Part NumberSwitch Series or Module Switches Supporting the GBICModel Number DescriptionSwitch Series or Module Minimum IOS Release for Redundant Loop ConfigurationsModel Number DescriptionSupported Switch Table 1-5 Minimum IOS Release for Redundant Loop ConfigurationsMinimum IOS Release Example 1 Cascaded Stack Connection Deployment ExamplesCatalyst 3508G XL switch Example 2 Point-to-Point ConnectionCatalyst 2900 XL, Catalyst 3500 XL, or Catalyst 3550 switches 1-10Installation Inspecting the Packing ListC H A P T E R U.S.A EMC Regulatory StatementsTaiwan JapanHungary KoreaAvoiding Electrostatic Discharge Installing a GigaStack GBICFigure 2-1 Inserting the GigaStack GBIC into a Switch Module Slot Chapter 2 InstallationInstalling a GigaStack GBIC Metal flap doorAttaching the GBIC Clip Connecting to GigaStack GBIC Ports Recommended ConfigurationCreating Connections Available GigaStack Table 2-1 Available GBIC Ports in a Point-to-Point ConfigurationDevice GBIC PortsChapter 2 Installation Creating Connections Point-to-Point Connections2-10 Figure 2-6 Point-to-Point ConnectionsChapter 2 Installation Creating Connections Cascaded Stack Connections2-11 Figure 2-7 Cascaded Stack Connections2-12 Chapter 2 Installation Creating ConnectionsCatalyst 3508G XL Catalyst 3512 XL2-13 Removing a GigaStack GBIC2-14 Power-On Self-TestSymptom TroubleshootingC H A P T E R Possible CausesTable 3-1 Common Problems and Their Solutions continued SymptomPossible Causes Corrective ActionPower Consumption Technical SpecificationsA P P E N D I X A Environmental RangesAgency Approvals Connectors and Cables GigaStack GBIC CablingA P P E N D I X B 78-6460-04 Appendix B Connectors and Cables GigaStack GBIC CablingProduct Disposal Translated Safety WarningsA P P E N D I X C Warnung Die Entsorgung dieses Produkts sollte gemäß allenPage Numerics I N D EIN-1 IN-2 IN-3 IN-4 Index78-6460-04