Chapter 7 Troubleshooting

7.2 Error messages and corrective actions

The printer will be placed in error status and an error message will be displayed on the LCD (Display) if the printer has not been prepared properly for printing or printer setup conditions are not correct. Check error messages and take corrective actions to clear error. If a message other than the following is displayed, please contact our service personnel.

Cause

Corrective action

LEDs

LCD (Display)

Black mark is not

Set label paper correctly so that black mark is aligned with

 

Paper

detected (when

sensor position.

 

 

Jam

printing)

 

0.5sec

 

 

 

Paper end (when

Load new paper.

 

Paper

printing)

 

 

 

 

End

 

 

0.5sec

 

 

 

Ribbon end (when

Load new ribbon.

 

Ribbon

printing)

 

 

End

 

 

0.5sec

 

 

 

Printhead up (just

Set printhead properly by lowering printhead lever.

 

Head

before printing)

 

 

 

 

Open !

 

 

0.5sec

 

 

 

Roller up (just before

Lock pinch roller.

 

Roller

printing)

 

 

 

 

Open !

 

 

0.5sec

 

 

 

Printhead

Contact our service personnel.

 

Failed

disconnected (when

 

 

turning power on or

 

1sec

x.xxinch

resetting)

 

 

 

 

 

Cutter error (only

Clear paper jam as needed. If error recurs in no paper jam

 

Cutter

when auto-cutter is

after the power is turned on again, please contact our service

 

 

Fail

installed)

personnel.

0.5sec

 

Interface error

Check interface cable connection.

 

ERROR

 

Check interface setup.

0.5sec

xxxxxxxx*

 

 

 

 

 

Rewinder paper is

Remove remaining liner.

 

Rewinder

full (only when peeler

 

 

is installed)

 

0.5sec

Full

 

 

 

Printhead is

Printing stops as printhead is overheated. Printing resumes

 

TH.Over-

overheated

automatically after printhead temperature goes down.

0.5sec

heating

 

 

 

 

 

 

 

Light up

blink

Clear an error with a control key (other than MODE key) or command (in case of command error) and an initial message “Ready xxxxxxxx” will be shown if data is received from the host computer (see P31, 32).

* xxxxxxxx: the contents of the interface error.

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Citizen CLP-9301, CLP-9001 user manual Error messages and corrective actions, Heating

CLP-9301, CLP-9001 specifications

The Citizen CLP-9001 and CLP-9301 are innovative label printers that embody cutting-edge technology and design, catering to diverse printing needs in various industries. Renowned for their reliability and efficiency, these models offer a range of features that enhance productivity while ensuring high-quality output.

One of the standout features of the CLP-9001 and CLP-9301 is their exceptional print quality. Both printers utilize a high-resolution thermal transfer printing mechanism, providing sharp and detailed graphics alongside crisp text. This is particularly beneficial for producing barcodes, which are crucial in logistics, inventory management, and retail. The printers support a wide variety of label sizes, making them versatile for different applications, from small address labels to larger shipping tags.

The user-friendly design is another highlight of these models. The CLP-9001 and CLP-9301 come equipped with an intuitive LCD display, allowing users to monitor print jobs and settings easily. Additionally, the printers are designed for simple operation with quick media loading processes, streamlining productivity in busy environments.

Connectivity is also a significant advantage. Both printers feature multiple connectivity options, including USB, Ethernet, and even wireless connectivity in the CLP-9301 model. This flexibility allows for seamless integration into existing workflows, whether in a small office or a large warehouse setup.

Robustness and durability are essential characteristics of the CLP-9001 and CLP-9301, making them suitable for demanding industrial settings. Built with sturdy materials, they are designed to withstand daily wear and tear while maintaining reliable operations. The thermal printhead, which is engineered for longevity, contributes to lower maintenance costs and reduced downtime.

Moreover, the eco-friendly design of these printers aligns with modern sustainability goals. They are designed to use less energy compared to traditional printers, contributing to reduced operational costs and environmental impact.

Overall, the Citizen CLP-9001 and CLP-9301 label printers stand out in the market due to their advanced features, user-friendly design, and robust performance. These models not only meet the high demands of various industries but also provide efficient solutions for growing businesses looking to enhance their labeling processes. With their combination of quality, efficiency, and ease of use, the CLP-9001 and CLP-9301 truly represent the future of label printing technology.