Error Codes

Error codes are shown in the main display for approx. 2 seconds, after which the program automatically returns to the weighing mode.

Display

Cause

Solution

No segments appear on

No AC power is available

the display

The AC adapter is not

 

plugged in

 

Battery is dead

Check the AC power supply Plug in the AC adapter

Replace the battery Recharge the battery using an external recharging device

h

The load exceeds the

Unload the scale

 

scale capacity

 

 

 

 

l

The load plate is not in place

Place the load plate on the

 

Something is touching

scale

 

Move the object that is

 

the load plate

touching the load place

 

 

 

e 01

Display capacity exceeded:

Decrease the weight on

 

Value to be output cannot be

the scale

 

shown on the display

 

 

 

 

e 02

Calibration parameter

Calibrate only when zero

 

not met; e.g.:

is displayed

 

– scale not zeroed

Press t to tare the

 

 

scale

 

– scale is loaded

Unload the scale

 

 

 

e 09

When gross - zero, no tare

Tare the scale

 

 

 

e 10

The t key is blocked

 

when there is data in

 

the second tare memory

(net-total) – only 1 tare function can be used at a time

Press [CAL/CF] > 2 sec. to clear the tare memory and release the tare key

e 11

Value input is not allowed for

Press t

 

second tare memory

 

 

 

 

e 22

Weight is too light or there is

Increase the reference quantity

 

no sample on the balance

 

 

 

 

e 30

Interface port for printer

Contact your local

 

output is blocked

Service Center

 

 

 

Max. weighing range is less than indicated under ”Specifications”

The scale was

turned on without the weighing pan in place

Place the weighing pan on on the scale

and press [ON/OFF] to turn on the scale

The weight readout

The scale has not

Calibrate/adjust the scale

is obviously wrong

been calibrated/adjusted

Tare before weighing

 

The scale was not

 

tared before weighing

 

 

 

 

If any other errors occur, contact your local Service Center!

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Citizen CT503, CT103 operating instructions Error Codes