Description of Errors

Paper end

When the paper roll has run out, the Paper end sensor located in the paper path near the print head detects the end of the paper roll, causing the PE to be output and the printing to stop.

Paper near-end

When the paper roll diameter is reduced to the lower limit, the Paper near- end sensor is activated and causes the PE to be output, indicating that the paper supply has become low.

Cover open

When the cover is open, the cover open sensor reacts to stop the printing operation.

Head overheat

To protect the print head from overheating, the head temperature sensor is activated if the head temperature rises over approx. 65°C, causing ERROR to be output and the printing to stop. Printing resumes automatically when the head temperature lowers below 60°C.

Cutter motor lock

While the cutter motor is running, if the cutter position sensor inside the cutter unit keeps ON or OFF for approx. 1 second or more, the printer judges that the motor has locked, causing the cutter operation and printing operation to stop. (See “4.8 Removing Cutter Lock”.)

Low voltage error

This error occurs when the voltage supplied to the printer is too low. If this error occurs, turn the printer power off immediately.

High voltage error

This error occurs when the voltage supplied to the printer is too high. If this error occurs, turn the printer power off immediately.

Presenter error

This error occurs when the presenter cannot eject paper or it cannot collect the ejected paper. To clear this error, remove the jammed paper or press the FEED switch.

Black mark detection error

This error occurs when the printer cannot detect the black mark. If this error occurs, turn the printer power off and confirm the paper and memory switch setting.

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Citizen Systems PPU-700 user manual Description of Errors