Getting More Information and Help, Chapter

Chapter 1. Getting More Information and Help

1.1. Additional Documentation Available

The following guides are available:

•Installation Guide — Covers initial installation of CloudPlatform. It aims to cover in full detail all the steps and requirements to obtain a functioning cloud deployment.

At times, this guide mentions additional topics in the context of installation tasks, but does not give full details on every topic. Additional details on many of these topics can be found in the CloudPlatform Administration Guide. For example, security groups, firewall and load balancing rules, IP address allocation, and virtual routers are covered in more detail in the Administration Guide.

•Administration Guide — Discusses how to set up services for the end users of your cloud. Also covers ongoing runtime management and maintenance. This guide discusses topics like domains, accounts, service offerings, projects, guest networks, administrator alerts, virtual machines, storage, and measuring resource usage.

•Developer's Guide — How to use the API to interact with CloudPlatform programmatically.

1.2. Citrix Knowledge Center

Troubleshooting articles by the Citrix support team are available in the Citrix Knowledge Center, at support.citrix.com/product/cs/1.

1.3. Contacting Support

The support team is available to help customers plan and execute their installations. To contact the support team, log in to the support portal at support.citrix.com/cloudsupport2 by using the account credentials you received when you purchased your support contract.

1http://support.citrix.com/product/cs/

2http://support.citrix.com/cloudsupport

4.2 specifications

Citrix Systems, a leading provider of virtualization solutions and cloud computing technologies, released version 4.2 of its popular software, Citrix XenApp, which was previously known as Presentation Server. This version marked a significant evolution in providing users with remote access to applications and desktops, emphasizing simplicity, performance, and security.

One of the standout features of Citrix XenApp 4.2 is its improved application streaming capabilities. This technology allows applications to be delivered to users in real-time, reducing the need for extensive local installations and enhancing the user experience. With application streaming, administrators can efficiently manage applications on a central server while ensuring that users have immediate access to the necessary tools.

Another highlight of this version is the enhanced security measures put in place to protect sensitive data. Citrix XenApp 4.2 includes support for SSL encryption, providing a secure communication channel for data transmitted between the server and clients. This is particularly crucial for businesses that need to comply with strict data protection regulations. Additionally, the integration of endpoint security features ensures that unauthorized access to applications is minimized.

Performance enhancements are also a critical focus in this release. Citrix optimized the delivery of applications over various network conditions, ensuring that users experience minimal latency regardless of their location. This was achieved through the incorporation of SmartAccess and SmartControl technologies, which allow administrators to set policies based on user roles, device types, and network conditions. This level of granularity enables organization-wide security without compromising on usability.

The user experience was further improved with a revamped interface, making it easier for end-users to access their applications and data. Simplified menus, clear navigation paths, and the ability to customize user settings contributed to a more efficient workflow, allowing users to focus on their tasks rather than struggling with the software.

Finally, Citrix XenApp 4.2 was designed to be highly scalable. Organizations of all sizes could deploy this solution to deliver applications efficiently, adapting to their specific needs as their user base grows or changes. This flexibility is crucial for businesses looking to future-proof their IT investments while maintaining optimal performance.

In summary, Citrix XenApp 4.2 stands out with its enhanced application streaming, robust security features, improved performance under varying conditions, user-friendly interface, and scalability, making it an ideal choice for organizations seeking to leverage virtualization for remote access to applications and desktops.

Citrix Systems 4.2 Getting More Information and Help, Additional Documentation Available, Chapter

Models: 4.2

Chapter 1.