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Citrix Systems 4.2 manual Event Types 259 Alerts 261

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CloudPlatform (powered by Apache CloudStack) Version 4.2 Administrator's Guide

22.3. Log Collection Utility cloud-bugtool	255
22.3.1. Using cloud-bugtool	255
22.4. Data Loss on Exported Primary Storage	255
22.5. Recovering a Lost Virtual Router	256
22.6. Maintenance mode not working on vCenter	256
22.7. Unable to deploy VMs from uploaded vSphere template	257
22.8. Unable to power on virtual machine on VMware	257
22.9. Load balancer rules fail after changing network offering	258
A. Event Types	259
B. Alerts	261

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Citrix Systems 4.2 manual Event Types 259 Alerts 261

Contents

Page Page Concepts User Services OverviewGetting More Information and Help Cloud Infrastructure ConceptsSetting Up Networking for Users Service OfferingsSteps to Provisioning Your Cloud Infrastructure Working With Virtual Machines Working With Hosts 103Working with Templates 113 Working With Storage 129Working with Usage 141 Managing Networks and Traffic 147Page Working with System Virtual Machines 229 Tuning 249Troubleshooting 251 System Reliability and High Availability 233Event Types 259 Alerts 261 Citrix Knowledge Center Contacting Support Getting More Information and HelpAdditional Documentation Available ChapterPage What Can CloudPlatform Do? What Is CloudPlatform?Concepts Multiple Hypervisor SupportDeployment Architecture Overview Management Server Overview Cloud Infrastructure OverviewNetworking Overview More InformationPage Page About Regions Cloud Infrastructure ConceptsAbout Zones Cloud Infrastructure Concepts About Pods About Clusters About Hosts About Primary StorageAbout Secondary Storage About Physical NetworksBasic Zone Network Traffic Types Advanced Zone Network Traffic Types Basic Zone Guest IP AddressesAdvanced Zone Guest IP Addresses All zones Advanced Zone Public IP AddressesSystem Reserved IP Addresses A zone that uses advanced networkingPage Accounts Accounts, Users, and DomainsDedicating Resources to Accounts and Domains How to Use Dedicated HostsBehavior of Dedicated Hosts, Clusters, Pods, and Zones Configuring an Ldap Server Using an Ldap Server for User AuthenticationAdding an Ldap Server Trust Store Trust Store Password Removing an Ldap Configuration Example Ldap Configuration CommandsSearch Base Active Directory Query FilterApacheDS SSL Keystore Path and Password Search User Bind DNPage User Services Overview ChapterPage Log In to the UI User InterfaceSupported Browsers End Users UI OverviewRoot Administrators UI Overview Logging In as the Root AdministratorChanging the Root Password Using SSH Keys for AuthenticationCreating an Instance from a Template that Supports SSH Keys Output is something similar to what is given below Creating the SSH KeypairResetting SSH Keys Logging In Using the SSH KeypairCreating an Instance Page Setting Up Invitations Using Projects to Organize Users and ResourcesConfiguring Projects Overview of ProjectsSetting Resource Limits for Projects Setting Project Creator PermissionsAdding Members to a Project Creating a New ProjectSending Project Membership Invitations Accepting a Membership Invitation Adding Project Members From the UIUsing the Project View Suspending or Deleting a ProjectPage Steps to Provisioning Your Cloud Infrastructure Overview of Provisioning StepsAdding Regions optional First Region The Default RegionAdding a Region Adding Third and Subsequent Regions Deleting a Region Create a Secondary Storage Mount Point for the New Zone Adding a ZonePrepare the System VM Template Steps to Add a New Zone Basic Zone Configuration Network Offering DescriptionSteps to Provisioning Your Cloud Infrastructure Page Advanced Zone Configuration Page Steps to Provisioning Your Cloud Infrastructure Page NFS Adding a Pod VmfsAdd Cluster KVM or XenServer Adding a ClusterAdd Cluster OVM VMware Cluster Size Limit Add Cluster vSphereAdding a vSphere Cluster Steps to Provisioning Your Cloud Infrastructure Page Adding a Host XenServer, KVM, or OVM Adding a HostRequirements for XenServer, KVM, and OVM Hosts Warning Adding a XenServer, KVM, or OVM Host KVM Host Additional RequirementsAdding Primary Storage Adding a Host vSphereAdding Secondary Storage Adding an NFS Secondary Staging Store for Each Zone Initialize and Test Steps to Provisioning Your Cloud Infrastructure Compute and Disk Service Offerings Service OfferingsCreating a New Compute Offering Service Offerings Creating a New Disk OfferingModifying or Deleting a Service Offering System Service OfferingsCreating a New System Service Offering For more information, see .7, Stopping and Starting VMs Page Page About Virtual Networks Setting Up Networking for UsersOverview of Setting Up Networking for Users Isolated NetworksRuntime Allocation of Virtual Network Resources Network Service ProvidersNetwork Service Providers Support Matrix IndividualSupport Matrix for an Isolated Network Combination ACLSupport Matrix for Shared Network Combination Network Offerings Support Matrix for Basic ZoneCreating a New Network Offering Supported Services Description Isolated Shared See Section Remote Access VPN Changing the Network Offering on a Guest Network Creating and Changing a Virtual Router Network Offering Page Page About Working with Virtual Machines Working With Virtual MachinesBest Practices for Virtual Machines VM Lifecycle Install Required Tools and DriversMonitor VMs for Max Capacity Creating VMs Creating a VM from a templateConfiguring Usage of Linked Clones on VMware Creating a VM from an ISOAccessing VMs Appending a Display Name to the Guest VM’s Internal NameStopping and Starting VMs Assigning VMs to HostsAssign a New VM to an Affinity Group Affinity GroupsCreating a New Affinity Group Change Affinity Group for an Existing VMView Members of an Affinity Group Virtual Machine Snapshots for VMwareDelete an Affinity Group Using VM Snapshots Configuring VM SnapshotsLimitations on VM Snapshots Changing the VM Name, OS, or Group Changing the Service Offering for a VM CPU and Memory Scaling for Running VMsUpdating Existing VMs Configuring Dynamic CPU and RAM ScalingHow to Dynamically Scale CPU and RAM LimitationsResetting the Virtual Machine Root Volume on Reboot Moving VMs Between Hosts Manual Live MigrationDeleting VMs Recovering a Destroyed VMWorking with ISOs Adding an ISO Attaching an ISO to a VM Changing a VMs Base ImagePage 102 XenServer and Maintenance Mode Scheduled Maintenance and Maintenance Mode for HostsVCenter and Maintenance Mode Working With HostsRemoving Hosts To take a server out of Maintenance ModeDisabling and Enabling Zones, Pods, and Clusters Working With HostsMaintaining Hypervisors on Hosts Re-Installing HostsUsing Cisco UCS as Bare Metal Host CloudPlatform Removing XenServer and KVM HostsRegistering a UCS Manager Associating a Profile with a UCS BladeChanging Host Password Disassociating a Profile from a UCS BladeOver-Provisioning and Service Offering Limits Requirements for Over-Provisioning Setting Over-Provisioning RatiosLimitations on Over-Provisioning in XenServer and KVM Balloon DriverService Offering Limits and Over-Provisioning Vlan ProvisioningVlan Allocation Example Adding Non Contiguous Vlan RangesAssigning VLANs to Isolated Networks Creating Templates Overview Default TemplateWorking with Templates Requirements for TemplatesCreating a Template from an Existing Virtual Machine Private and Public TemplatesWorking with Templates Creating a Template from a Snapshot Uploading TemplatesWorking with Templates Creating a Windows Template Exporting TemplatesSystem Preparation for Windows Server 2008 R2 Working with Templates Page Working with Templates System Preparation for Windows Server 2003 R2 Importing Amazon Machine Images Create a grub entry in /boot/grub/grub.conf Exit out of chroot Converting a Hyper-V VM to a Template Adding Password Management to Your Templates Windows OS Installation Linux OS InstallationDeleting Templates 128 Storage Overview Working With StoragePrimary Storage Fiber Channel support Storage TagsWorking With Storage NFS support Local storage support Storage over-provisioningBest Practices for Secondary Storage Maintenance Mode for Primary StorageSecondary Storage Changing the Secondary Storage IP AddressUsing Local Storage for Data Volumes Working With VolumesCreating a New Volume Changing Secondary Storage ServersUploading an Existing Volume to a Virtual Machine To Create a New VolumeAttaching a Volume Hypervisor Disk Image FormatDetaching and Moving Volumes VM Storage MigrationMigrating a Data Volume to a New Storage Pool Migrating a VM Root Volume to a New Storage PoolResizing Volumes To enable root disk reset on VM reboot Reset VM to New Root Disk on RebootVolume Deletion and Garbage Collection Working with SnapshotsVolume Status Incremental Snapshots and BackupAutomatic Snapshot Creation and Retention VMware Volume Snapshot Performance Snapshot RestoreSnapshot Job Throttling Configuring the Usage Server Working with UsageWorking with Usage Alerttypeusagesanityresult =Setting Usage Limits Globally Configured Limits Parameter Name DefinitionDefault Account Resource Limits Per-Domain Limits Guest Traffic Managing Networks and TrafficNetworking in a Pod Networking in a Zone Managing Networks and TrafficAdvanced Zone Physical Network Configuration Basic Zone Physical Network ConfigurationConfiguring Isolated Guest Network Configure Public Traffic in an Advanced Zone Configuring a Shared Guest Network Security Groups in Advanced Zones KVM Only Using Security Groups to Control Traffic to VMsAbout Security Groups LimitationAdding a Security Group Enabling Security GroupsAdding Ingress and Egress Rules to a Security Group External Firewalls and Load Balancers About Using a NetScaler Load Balancer MPXConfiguring SNMPCommunity String on a Rhel Server VPXInitial Setup of External Firewalls and Load Balancers Load Balancer Rules Adding a Load Balancer RuleConfiguring AutoScale Prerequisites Configuration Managing Networks and Traffic Disabling and Enabling an AutoScale Configuration Updating an AutoScale ConfigurationHealth Checks for Load Balancer Rules Sticky Session Policies for Load Balancer RulesRuntime Considerations About Global Server Load Balancing Global Server Load BalancingComponents of Gslb How Gslb Works in CloudPlatform Configuring Gslb For more information, see Configuring a Gslb Virtual Server4 Prerequisites and Guidelines Enabling Gslb in NetScalerAdding a Gslb Rule Assigning Load Balancing Rules to Gslb Reconfiguring Networks in VMs Using Multiple Guest NetworksAdding an Additional Guest Network Adding a Network Selecting the Default NetworkPrerequisites Removing a NetworkAcquiring a New IP Address Guest IP RangesReleasing an IP Address Reserving Public IP Addresses and VLANs for Accounts Dedicating IP Address Ranges to an AccountGateway Netmask Dedicating Vlan Ranges to an AccountStart IP End IP IP Reservation in Isolated Guest Networks IP Reservation ConsiderationsBest Practices Configuring Multiple IP Addresses on a Single NICReserving an IP Range Guidelines Port Forwarding and StaticNAT Services ChangesUse Cases Assigning Additional IPs to a VMPrerequisites and Guidelines Multiple Subnets in Shared NetworkAdding Multiple Subnets to a Shared Network About Elastic IP Managing Networks and Traffic Portable IPs About Portable IPAcquiring a Portable IP Configuring Portable IPsGuidelines Transferring Portable IP Static NATEnabling or Disabling Static NAT IP Forwarding and Firewalling Configuring an Egress Firewall RuleEgress Firewall Rules in an Advanced Zone Allow Configuring the Default Egress PolicyDeny Firewall Rules IP Load Balancing Port ForwardingConfiguring Remote Access VPN Remote Access VPNDNS and Dhcp Using Remote Access VPN with Windows Using Remote Access VPN with Mac OS Setting Up a Site-to-Site VPN ConnectionSee .27, Configuring a Virtual Private Cloud Creating and Updating a VPN Customer Gateway NoteManaging Networks and Traffic Page Creating a VPN gateway for the VPC Updating and Removing a VPN Customer GatewayCreating a VPN Connection Note CidrManaging Networks and Traffic Restarting and Removing a VPN Connection Isolation in Advanced Zone Using Private Vlan About Private VlanCreating a PVLAN-Enabled Guest Network PrerequisitesAbout Inter-VLAN Routing Page About Virtual Private Clouds Configuring a Virtual Private CloudMajor Components of a VPC Connectivity Options for a VPC Network Architecture in a VPCVPC Network Considerations Adding a Virtual Private Cloud Adding Tiers Managing Networks and Traffic About Network ACL Lists Configuring Network Access Control ListCreating ACL Lists Creating an ACL Rule Creating a Tier with Custom ACL List Assigning a Custom ACL List to a TierAdding a Private Gateway to a VPC Source NAT on Private Gateway See .27.5.2, ACL on Private GatewayACL on Private Gateway Creating a Static RouteDeploying VMs to VPC Tier and Shared Networks Deploying VMs to the TierBlacklisting Routes Acquiring a New IP Address for a VPC Releasing an IP Address Alloted to a VPC Enabling or Disabling Static NAT on a VPC Adding Load Balancing Rules on a VPC Load Balancing Public Traffic Public LBCreating a Network Offering for Public LB Creating a Public LB Rule Load Balancing Tier-to-Tier traffic Internal LB How Does Internal LB Work in VPC?Enabling Internal LB on a VPC Tier Creating an Internal LB Rule Adding a Port Forwarding Rule on a VPC Removing Tiers TCP UDPEditing, Restarting, and Removing a Virtual Private Cloud Persistent NetworksPersistent Network Considerations Creating a Persistent Guest Network Multiple System VM Support for VMware Working with System Virtual MachinesSystem VM Template Console ProxyChanging the Console Proxy SSL Certificate and Domain Working with System Virtual MachinesConfiguring the Virtual Router Virtual RouterSecondary Storage VM Upgrading a Virtual Router with System Service OfferingsBest Practices for Virtual Routers HA for Management Server HA-Enabled Virtual MachinesSystem Reliability and High Availability Dedicated HA HostsSecondary Storage Outage and Data Loss Configuring the API Request RatePrimary Storage Outage and Data Loss Limiting the Rate of API RequestsLimitations on API Throttling 236 Using Tags to Organize Resources in the Cloud Managing the CloudAbout Configuration Parameters Setting Configuration ParametersManaging the Cloud Setting Global Configuration Parameters Setting Local Configuration ParametersGranular Global Configuration Parameters Cluster.cpu.allocated.capacity.disablThethr Changing the Database Configuration Administrator AlertsSending Alerts to External Snmp and Syslog Managers Customizing Alerts with Global Configuration SettingsSnmp Alert Details Configuring Snmp and Syslog Managers Syslog Alert DetailsCustomizing the Network Domain Name Deleting an Snmp or Syslog ManagerStopping and Restarting the Management Server Allocators Provisioning and Authentication APICloudPlatform API User Data and Meta DataCloudPlatform API Increase Management Server Maximum Memory TuningPerformance Monitoring Set Database Buffer Pool SizeTuning Configure XenServer dom0 MemorySet and Monitor Total VM Limits per Host Event Logs TroubleshootingEvents Event NotificationStandard Events TroubleshootingLong Running Job Events Event Log Queries Deleting and Archiving Events and AlertsWorking with Server Logs ProcedurePermissions Log Collection Utility cloud-bugtool Using cloud-bugtoolSymptom Data Loss on Exported Primary StorageSolution Recovering a Lost Virtual RouterMaintenance mode not working on vCenter CauseUnable to power on virtual machine on VMware Unable to deploy VMs from uploaded vSphere templateLoad balancer rules fail after changing network offering Appendix A. Event Types 260 Appendix B. Alerts Appendix B. Alerts