Customizing Alerts with Global Configuration Settings

For a list of CloudPlatform alerts, see Appendix B, Alerts. For the most up-to-date list, call the listAlerts API.

Note

In addition to alerts, CloudPlatform also generates events. Unlike alerts, which indicate issues of concern, events track all routine user and administrator actions in the cloud. For example, every time a guest VM starts, this creates an associated event. Events are stored in the Management Server’s database. For more details, see Section 22.1, “Events”.

19.4.1. Customizing Alerts with Global Configuration Settings

To exercise some control over how alerts behave, you can use the global configuration settings. You can configure recipient and sender email addresses, SMTP server and authentication, timeouts, frequency intervals, and more. To access these settings through the CloudPlatform UI, go to the Global Settings screen (click the Global Settings button in the left navbar) and type "alert" in the search box.

The following table shows some of the more useful alert configuration settings.

Configuration Variable

Description

 

 

alert.email.addresses

One or more email addresses to which alerts will

 

be sent. There are several companion settings

 

for the SMTP host, From: address, etc.

 

 

alert.purge.delay

A useful tuning parameter. Alerts older than the

 

specified number days will be deleted, freeing up

 

resources. If you want to keep alerts forever, you

 

can set this to 0.

 

 

alert.wait

Another useful tuning parameter, this one

 

controls the sensitivity of the alerting mechanism.

 

CloudPlatform will wait the specified number

 

of seconds before generating an alert on a

 

disconnected agent. By setting this value high,

 

you can potentially reduce the number of alerts,

 

allowing for issues to self-correct. However,

 

this should be used with caution, as it can also

 

obscure issues and delay the fix.

 

 

19.4.2. Sending Alerts to External SNMP and Syslog Managers

In addition to showing administrator alerts on the Dashboard in the CloudPlatform UI and sending them in email, CloudPlatform can also send the same alerts to external SNMP or Syslog management software. This is useful if you prefer to use an SNMP or Syslog manager to monitor your cloud.

The alerts which can be sent are listed in Appendix B, Alerts. You can also display the most up to date list by calling the API command listAlerts.

19.4.2.1. SNMP Alert Details

The supported protocol is SNMP version 2.

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Citrix Systems 4.2 manual Customizing Alerts with Global Configuration Settings, Snmp Alert Details
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4.2 specifications

Citrix Systems, a leading provider of virtualization solutions and cloud computing technologies, released version 4.2 of its popular software, Citrix XenApp, which was previously known as Presentation Server. This version marked a significant evolution in providing users with remote access to applications and desktops, emphasizing simplicity, performance, and security.

One of the standout features of Citrix XenApp 4.2 is its improved application streaming capabilities. This technology allows applications to be delivered to users in real-time, reducing the need for extensive local installations and enhancing the user experience. With application streaming, administrators can efficiently manage applications on a central server while ensuring that users have immediate access to the necessary tools.

Another highlight of this version is the enhanced security measures put in place to protect sensitive data. Citrix XenApp 4.2 includes support for SSL encryption, providing a secure communication channel for data transmitted between the server and clients. This is particularly crucial for businesses that need to comply with strict data protection regulations. Additionally, the integration of endpoint security features ensures that unauthorized access to applications is minimized.

Performance enhancements are also a critical focus in this release. Citrix optimized the delivery of applications over various network conditions, ensuring that users experience minimal latency regardless of their location. This was achieved through the incorporation of SmartAccess and SmartControl technologies, which allow administrators to set policies based on user roles, device types, and network conditions. This level of granularity enables organization-wide security without compromising on usability.

The user experience was further improved with a revamped interface, making it easier for end-users to access their applications and data. Simplified menus, clear navigation paths, and the ability to customize user settings contributed to a more efficient workflow, allowing users to focus on their tasks rather than struggling with the software.

Finally, Citrix XenApp 4.2 was designed to be highly scalable. Organizations of all sizes could deploy this solution to deliver applications efficiently, adapting to their specific needs as their user base grows or changes. This flexibility is crucial for businesses looking to future-proof their IT investments while maintaining optimal performance.

In summary, Citrix XenApp 4.2 stands out with its enhanced application streaming, robust security features, improved performance under varying conditions, user-friendly interface, and scalability, making it an ideal choice for organizations seeking to leverage virtualization for remote access to applications and desktops.
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