Customizing Alerts with Global Configuration Settings

For a list of CloudPlatform alerts, see Appendix B, Alerts. For the most up-to-date list, call the listAlerts API.

Note

In addition to alerts, CloudPlatform also generates events. Unlike alerts, which indicate issues of concern, events track all routine user and administrator actions in the cloud. For example, every time a guest VM starts, this creates an associated event. Events are stored in the Management Server’s database. For more details, see Section 22.1, “Events”.

19.4.1. Customizing Alerts with Global Configuration Settings

To exercise some control over how alerts behave, you can use the global configuration settings. You can configure recipient and sender email addresses, SMTP server and authentication, timeouts, frequency intervals, and more. To access these settings through the CloudPlatform UI, go to the Global Settings screen (click the Global Settings button in the left navbar) and type "alert" in the search box.

The following table shows some of the more useful alert configuration settings.

Configuration Variable

Description

 

 

alert.email.addresses

One or more email addresses to which alerts will

 

be sent. There are several companion settings

 

for the SMTP host, From: address, etc.

 

 

alert.purge.delay

A useful tuning parameter. Alerts older than the

 

specified number days will be deleted, freeing up

 

resources. If you want to keep alerts forever, you

 

can set this to 0.

 

 

alert.wait

Another useful tuning parameter, this one

 

controls the sensitivity of the alerting mechanism.

 

CloudPlatform will wait the specified number

 

of seconds before generating an alert on a

 

disconnected agent. By setting this value high,

 

you can potentially reduce the number of alerts,

 

allowing for issues to self-correct. However,

 

this should be used with caution, as it can also

 

obscure issues and delay the fix.

 

 

19.4.2. Sending Alerts to External SNMP and Syslog Managers

In addition to showing administrator alerts on the Dashboard in the CloudPlatform UI and sending them in email, CloudPlatform can also send the same alerts to external SNMP or Syslog management software. This is useful if you prefer to use an SNMP or Syslog manager to monitor your cloud.

The alerts which can be sent are listed in Appendix B, Alerts. You can also display the most up to date list by calling the API command listAlerts.

19.4.2.1. SNMP Alert Details

The supported protocol is SNMP version 2.

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Citrix Systems 4.2 manual Customizing Alerts with Global Configuration Settings, Snmp Alert Details

4.2 specifications

Citrix Systems, a leading provider of virtualization solutions and cloud computing technologies, released version 4.2 of its popular software, Citrix XenApp, which was previously known as Presentation Server. This version marked a significant evolution in providing users with remote access to applications and desktops, emphasizing simplicity, performance, and security.

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