TROUBLESHOOTINg
If you have difficulty with your corded base or cordless handset, please try the following suggestions.
The unit does not record new messages.
•Check that the power cord is
•Ensure that the answering machine is
The caller cannot leave a message.
•The answering machine is turned off. Check power switch.
•Message memory is full. Erase unnecessary messages.
I cannot operate the answering machine remotely.
•You are entering the wrong remote access code. Reset to default settings.
•You are pressing the dial keys too quickly.
•The answering machine is turned off.
•You are using a pulse telephone.
While recording an outgoing message or listening to messages, the unit rings and recording stops.
•A call is being received. Answer the incoming call and try again to record your outgoing message later.
No dialing tone when pressing <TALK> key.
•The phone cord of the answering machine is not plugged in. Check that the telephone line cord has been plugged into the back of the unit and the phone wall jack.
•The power cord is not plugged in correctly to an electrical outlet.
•The line is busy, as another handset is used.
•Wrong phone cord. Use the original phone cord supplied with the unit.
When connecting to a PBX, no and/or wrong connection after dialing.
• Dialing prefix is needed. Insert the correct dialing prefix.
“SEArCHING” is displayed.
• Answering machine is out of range. Reduce the range.
56
