Presario 1600XL Series
Model 1600T,
Solving CD and DVD Drive Problems
Some common causes and solutions for CD and DVD drive problems are listed in the following table.
Solving CD or DVD Drive Problems
Problem | Probable Cause | Solution(s) |
|
|
|
CD or DVD drive cannot read a Compact Disc or Digital Versatile Disc.
Disc is upside down or is improperly inserted in the CD or DVD drive.
CD is CD Plus or Pregap/Track 0 type.
Open the loading tray, lay the CD label side up in the tray, then close the tray.
Cannot read these types of CDs in 24X. Remove the CD.
Solving Diskette Drive Problems
Some common causes and solutions for diskette drive problems are listed in the following table.
Solving Diskette Drive Problems
Problem | Probable Cause | Solution(s) |
|
|
|
Diskette drive cannot | Diskette is |
write to a diskette. |
|
|
|
| Computer is writing to the |
| wrong drive. |
|
|
| Not enough space is left on |
| the diskette. |
|
|
| Drive error has occured. |
|
|
| Diskette is not formatted. |
|
|
Diskette drive cannot | Diskette drive cannot read a |
read a diskette. | diskette. |
|
|
| Diskette has a bad sector. |
|
|
Disable the diskette’s write- protect feature or use a diskette that is not
Check the drive letter in the path statement.
Use another diskette.
Run Computer Checkup from the Compaq Diagnostics diskette.
Format the diskette. At the system prompt, enter:
FORMAT A:
Use the type of diskette required by the drive.
Copy files to hard drive or another diskette. Reformat bad floppy.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1600XL SERIES | TROUBLESHOOTING 25 |
