Compaq 1600XL specifications Solving Printer Problems Probable Cause Solutions

Presario 1600XL Series

Model 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144,

1600-XL146, 1600-XL147, 1600-XL150 XL156, XL157, XL255, XL256, XL257, and XL258

Solving Printer Problems

If you experience problems printing, run a printer self-test. Refer to the documentation provided with your printer for instructions. If the self-test fails, it is a printer-specific problem. Also refer to the printing section of your application documentation.

Solving Printer Problems

Problem Probable Cause Solution(s)

Printer will not turn on.	The signal cable may not be
	connected properly, or the
	printer is unplugged.
Printer will not print.	Printer is not turned on or is
	offline.
	The device drivers for the
	application are not installed.
	Printer that is set up for a
	network is not connected to
	the network.
	Printer cable is too long,
	unshielded, or defective.
	Paper tray is empty.
Printer prints garbled	Correct printer drivers are not
information.	installed.
	Cable is not connected
	properly.
	Cable is defective.

Ensure that the signal cable is properly connected and that the power cord is connected to the electrical outlet.

Turn the printer on and set it to online.

Refer to the printer documentation to install the correct printer driver.

Connect the printer to the network.

Replace the cable.

Fill the paper tray with paper and set the printer to online.

Refer to the printer documentation to install the correct printer driver.

Ensure that the printer signal cable is properly connected to the Notebook.

Replace the printer cable and retest.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1600XL SERIES TROUBLESHOOTING 35