8
Troubleshooting
This chapter contains information about troubleshooting hardware and software during AlphaPC 164SX startup.
8.1 Hardware Startup
Use the following troubleshooting steps if video is not working on your system. If you still have no video after reviewing these steps, please call your system vendor.
Troubleshooting Steps: No Video
1.Check the connection to the ac outlet.
2.Check the voltage setting on the power supply (115 V ac in the U.S.).
3.Check that the frequency/switch selection matches the speed of the Alpha chip.
4.Check that the CPU fan is connected and spinning.
5.Ensure that the flash ROM update procedure was performed correctly. If you have a terminal attached to COM1, check the output for error messages after verifying that the flash ROM update procedure was performed correctly.
6.Reseat the video card and ensure that it is connected to the monitor.
7.Reseat the DIMMs.
8.Replace the DIMMs.
Troubleshooting
