Solutions
Using Online Help and Support for Additional Assistance
If you are unable to resolve the problem on your Notebook using the troubleshooting and diagnostic features of Compaq Help and Support, additional assistance is available online.
Compaq Help and Support provides integrated access to online assistance, allowing you to post questions or issues to the Compaq Customer Communities or to open a service request online for a Compaq support specialist.
To post your question to the Compaq Customer Communities, open Compaq Help and Support and click Join the Compaq
Customer Communities.
You may want to visit the following Compaq Web sites:
www.compaq.com/ consumersupport
http://web14.compaq. com/falco/sp_list.asp
www.compaq.com/ communities
www.compaq.com/
athome/support/
consumeremail.htm
Support for desktops and mobiles, printers, scanners, monitors, and iPAQ Internet products.
Original drivers, updates, and fixes (also known as Softpaqs). Online documentation including original product manuals and user guides. Original product warranty statements.
Keyword search site, where novices to technical experts collaborate to share knowledge, information and assistance.
SDid you know... In the Compaq Customer Communities, you will find collaborative assistance from other users like yourself. You can search the community for existing discussions applicable to your questions or issues, or you can post a new question for a response from the community.
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