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Maintenance and Service Guide
April
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Contents
1 Product Description
2 Troubleshooting
3 Illustrated Parts Catalog
4 Removal and Replacement Preliminaries
5 Removal and Replacement Procedures
6 Specifications
AConnector Pin Assignments
BPower Cord Set Requirements
CScrew Listing Index
Product Description
1.1 Models
Compaq 800 Models
Compaq 800 Models (Continued)
(Continued)
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Compaq Presario 3000 Models
Compaq Presario 3000 Models (Continued)
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1.2Features
1.3Clearing a Password
1.4 Power Management
1.5 Notebook External Components
Front and Right Side Components (Continued)
Figure 1-3.Rear Panel and Left Side Components
Rear Panel and Left Side Components
Rear Panel and Left Side Components (Continued)
Figure 1-4.Keyboard Components
Keyboard Components
F12
Num lock key
Keyboard Components (Continued)
Fn key
Figure 1-5.Top Components
Top Components
Top Components (Continued)
Num lock
Caps lock
Figure 1-6.Bottom Components
Bottom Components
Bottom Components (Continued)
1.6 Design Overview
Troubleshooting
2.1Computer Setup and Diagnostics Utilities
Using Computer Setup
Selecting from the File Menu
Selecting from the Security Menu
Selecting from the Advanced Menu
Advanced Menu (Continued)
2.2 Using Compaq Diagnostics
Obtaining, Saving, or Printing
Configuration Information
Obtaining, Saving, or Printing Diagnostic Test Information
Status
tab
Log
Error
2.3 Troubleshooting Flowcharts
Flowchart 2.1—InitialTroubleshooting
Flowchart 2.2—NoPower, Part
Flowchart 2.3—NoPower, Part
Flowchart 2.4—NoPower, Part
Flowchart 2.5—NoPower, Part
Flowchart 2.6—NoVideo, Part
Flowchart 2.7—NoVideo, Part
Flowchart 2.8—NonfunctioningDocking Station (if applicable)
Flowchart 2.9—NoOperating System (OS) Loading
Flowchart 2.10—NoOS Loading from Hard Drive, Part
Flowchart 2.11—NoOS Loading from Hard Drive, Part
Flowchart 2.12—NoOS Loading from Hard Drive, Part
Flowchart 2.13—NoOS Loading from CD- or DVD-ROMDrive
Flowchart 2.14—NoAudio, Part
Flowchart 2.15—NoAudio, Part
Flowchart 2.16—NonfunctioningDevice
Flowchart 2.17—NonfunctioningKeyboard
Flowchart 2.18—NonfunctioningPointing Device
Flowchart 2.19—NoNetwork or Modem Connection
Illustrated Parts Catalog
3.1 Serial Number Location
3.2 Notebook System Major Components
Spare Parts: Notebook System Major Components
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Spare Parts: Notebook System Major Components (Continued)
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3.3Miscellaneous Plastics/ Hardware Kit Components
Miscellaneous Plastics/Hardware Kit Components
Spare Part Number
3.4 Miscellaneous
Spare Parts: Miscellaneous (not illustrated) (Continued)
4.1 Tools Required
4.2 Service Considerations
Plastic Parts
Cables and Connectors
4.3Preventing Damage to Removable Drives
4.4 Preventing Electrostatic Damage
4.5Packaging and Transporting Precautions
4.6Workstation Precautions
4.7 Grounding Equipment and Methods
Typical Electrostatic Voltage Levels
Static-ShieldingMaterials
Removal and Replacement Procedures
5.1 Serial Number
5.2 Disassembly Sequence Chart
Disassembly Sequence Chart (Continued)
5.3Preparing the Notebook for Disassembly
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5.4 Notebook Feet
5.5 Memory Expansion Board
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5.6 Optical Drive
5.7 LED Switch Cover
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5.8 Keyboard
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5.9 Heat Sink
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5.10 Fan
5.11 Processor
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5.12 Display Assembly
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5.13 Top Cover
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5.14 1394 Board
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5.15 Modem Board
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5.16 System Board
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5.17Real Time Clock (RTC) Battery
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Specifications
Notebook (Continued)
16.0-inchSXGA, TFT Display
13.3-inchSXGA, TFT Display
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Hard Drives (Continued)
DVD-ROMDrive
CD-RWDrive
System DMA
System Interrupts
System I/O Addresses
System I/O Addresses (Continued)
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System Memory Map
Connector Pin Assignments
Table A-2
RJ-11Modem
Table A-3
Universal Serial Bus
Table A-4
Parallel
Table A-5
External Monitor
Table A-6
Stereo Speaker/Headphone
Table A-7
Microphone
Power Cord Set Requirements
3-ConductorPower Cord Set
General Requirements
Country-SpecificRequirements
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Screw Listing
Table C-1
Torx T8 M2.5 × 7.0 Screw
Figure C-1.Torx T8 M2.5 × 7.0 Screw Location
Torx T8 M2.5 × 7.0 Screw (Continued)
Figure C-2.Torx T8 M2.5 × 7.0 Screw Locations
Figure C-3.Torx T8 M2.5 × 7.0 Screw Location
Table C-2
Phillips M3.0 × 4.0 Screw
Figure C-4.Phillips M3.0 × 4.0 Screw Locations
Table C-3
Phillips M2.0 × 4.0 Screw
Figure C-5.Phillips M2.5 × 4.0 Screw Locations
Table C-4
Phillips M2.5 × 4.0 Screw
Figure C-6.Phillips M2.5 × 4.0 Screw Locations
Phillips M2.5 × 4.0 Screw (Continued)
Figure C-7.Phillips M2.5 × 4.0 Screw Locations
Table C-5
Torx T8 M2.5 × 16.0 Screw
Figure C-8.Torx T8 M2.5 × 16.0 Screw Locations
Table C-6
Phillips M2.0 × 4.5 Screw
Figure C-9.Phillips M2.0 × 4.5 Screw Locations
Phillips M2.0 × 4.5 Screw (Continued)
Figure C-10.Phillips M2.0 × 4.5 Screw Locations
Table C-7
Phillips M2.0 × 13.0 Screw
Figure C-11.Phillips M2.0 × 13.0 Screw Locations
Index