Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Y

N

Beeps,

LEDs, or error

messages?

Y

N

Is there video?

(no boot)

Y

N

Is the OS loading?

Y

N

Is there sound?

Y

Go to

Section 2.2,

No Power.

Check

LED board,

speaker

connections.

All drives working?

Y

Go to

Section 2.6,

No Video.

Keyboard/

pointing

device

working?

Y

Go to

Section 2.9,

No OS Loading.

Connecting to network or modem?

Y

Go to Section 2.15,

No Audio.

End

N

Go to

Section 2.16,

Nonfunctioning

Device.

NGo to

Section 2.17,

Nonfunctioning

Keyboard,

or Section 2.18,

Nonfunctioning

Pointing Device.

N

Go to

Section 2.19,

No Network or

Modem.

Maintenance and Service Guide

2–11