Troubleshooting

Flowchart 2.19—No Network or Modem Connection

No network or modem connection.

 

N

Network

 

Replace jack

or modem jack

 

or have jack

active?

 

activated.

Y

 

 

 

 

Y

Digital

 

Connect

 

to nondigital

line?

 

 

line.

 

 

N

 

 

N

 

NIC/modem

Reload

configured

drivers and

in OS?

reconfigure.

Y

Disconnect all

power from

the notebook

and open.

Reseat

NIC/modem

(if applicable).

Y

OK?Done

N

Replace

NIC/modem

(if applicable).

Y

OK?Done

N

Replace system board.

Maintenance and Service Guide

2–29