Symptom
Cannot connect to the Internet.
Cannot automatically launch Internet programmes.
Internet takes too long to download Web sites.
Internet Access
Problem |
| Solution |
Internet Service | Verify Internet settings or contact your ISP for | |
Provider (ISP) account | assistance. | |
is not set up properly. |
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| |
Modem is not set up | Reconnect the modem, verifying the following | |
properly. | connections: telephone line to telephone (for | |
| external phone sets) and telephone line to wall | |
| jack (from computer to wall). | |
Web browser is not set | Verify that the Web browser is installed and set | |
up properly. | up to work with your ISP. | |
|
| |
You must log in to your | Log in to your ISP and launch the desired | |
ISP before some | programme. | |
programmes will start. |
|
|
Modem is not set up | Verify that correct modem speed and COM port | |
properly. | are selected: | |
| 1. | Click Start and point to Settings. |
| 2. | Click Control Panel. The Control Panel |
|
| window is displayed. |
| 3. | |
|
| modem(s) you have installed. |
| 4. | Click the Properties button. An identification |
|
| window is displayed. |
| 5. | Verify that the correct modem port is set and |
|
| the maximum speed of your modem is |
|
| selected. Reset these settings if necessary. |
| 6. | Click OK to close the identification window. |
| 7. | Click Close to close the Modems Properties |
|
| Window. |
| 8. | Click The Close P button in the upper right |
|
| corner of the Control Panel window to return |
|
| to the Windows desktop. |
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MY | NEED SOME HELP? |