Symptom

Diskette drive light stays on.

Diskette drive cannot save information to diskette.

Diskette drive cannot read a diskette.

Problem

 

Solution

Diskette has been

Remove the diskette and reinsert it as follows:

improperly inserted.

Insert the edge with the sliding cover into the

 

drive, face up, and push all the way in until the

 

diskette stops.

 

 

Diskette is damaged.

Remove the diskette and insert a new diskette. If

 

a problem persists, run the Windows

 

Maintenance Wizard to repair the drive:

 

1.

From the Windows taskbar, click the Start

 

 

button.

 

2.

Point to Programmes, then Accessories,

 

 

then System Tools, and then click

 

 

Maintenance Wizard.

 

3.

Select Perform maintenance now.

 

4.

Click OK.

Diskette is not

To format the diskette:

formatted.

1.

On the Windows desktop, double-click the

 

 

My Computer g icon.

 

2.

Select the diskette (A) drive.

 

3.

Click File, and point to Format.

 

4.

Select the desired options, and click Start to

 

 

begin formatting the diskette.

 

 

Diskette is

Slide the write-protection tab to the unlocked

write-protected.

position on the diskette.

Diskette is full or file is

Use another diskette or compress the file to

too big.

reduce the size.

 

 

File save command not

When saving information to the diskette drive,

properly executed.

verify that you are using the correct drive letter.

Diskette is damaged.

Replace the damaged diskette.

 

 

Diskette drive has

Call Compaq Technical Support. Refer to your

failed.

Certificate of Warranty for details.

Diskette is not

To format the diskette:

formatted.

1.

On the Windows desktop, double-click the

 

 

My Computer g icon.

 

2.

Select the diskette (A) drive.

 

3.

Click File, and point to Format.

 

4.

Select the desired options, and click Start to

 

 

begin formatting the diskette.

 

 

 

5-8 NEED SOME HELP?

MY PRESARIO—GETTING STARTED

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Compaq 4103TH Diskette drive light stays on, Diskette drive cannot read a diskette, Improperly inserted, Diskette stops