
Symptom
Diskette drive light stays on.
Diskette drive cannot save information to diskette.
Diskette drive cannot read a diskette.
Problem | 
  | Solution  | 
Diskette has been  | Remove the diskette and reinsert it as follows:  | |
improperly inserted. | Insert the edge with the sliding cover into the  | |
  | drive, face up, and push all the way in until the  | |
  | diskette stops. | |
  | 
  | |
Diskette is damaged.  | Remove the diskette and insert a new diskette. If  | |
  | a problem persists, run the Windows | |
  | Maintenance Wizard to repair the drive: | |
  | 1.  | From the Windows taskbar, click the Start  | 
  | 
  | button. | 
  | 2.  | Point to Programmes, then Accessories,  | 
  | 
  | then System Tools, and then click | 
  | 
  | Maintenance Wizard.  | 
  | 3.  | Select Perform maintenance now. | 
  | 4.  | Click OK. | 
Diskette is not | To format the diskette: | |
formatted. | 1.  | On the Windows desktop,   | 
  | 
  | My Computer g icon. | 
  | 2.  | Select the diskette (A) drive.  | 
  | 3.  | Click File, and point to Format.  | 
  | 4.  | Select the desired options, and click Start to  | 
  | 
  | begin formatting the diskette.  | 
  | 
  | |
Diskette is | Slide the   | |
 | position on the diskette. | |
Diskette is full or file is  | Use another diskette or compress the file to  | |
too big. | reduce the size. | |
  | 
  | |
File save command not  | When saving information to the diskette drive,  | |
properly executed. | verify that you are using the correct drive letter.  | |
Diskette is damaged.  | Replace the damaged diskette. | |
  | 
  | |
Diskette drive has | Call Compaq Technical Support. Refer to your  | |
failed.  | Certificate of Warranty for details.  | |
Diskette is not  | To format the diskette:  | |
formatted.  | 1.  | On the Windows desktop,   | 
  | 
  | My Computer g icon.  | 
  | 2.  | Select the diskette (A) drive.  | 
  | 3.  | Click File, and point to Format.  | 
  | 4.  | Select the desired options, and click Start to  | 
  | 
  | begin formatting the diskette.  | 
  | 
  | 
  | 
MY   |