Compaq 800 manual Frequently Asked Questions, General Questions

Frequently

Asked

Questions

•General Questions

•Display Questions

•Questions about Sound

•Questions about Movies

•Questions about Peripherals

•Questions about Upgrades

•Error Messages

See also

For more information, please refer to your Microsoft Windows Operating System Manual.

See also

You can refer to other documentation that comes with your Notebook or peripheral devices. Examples include Microsoft Windows manuals, third-party software manuals, and hardware documentation such as printer manuals.

See also

“Common Tasks” chapter in this guide for more information about anti-virus software.

General Questions

Q. Where can I find more information about my Notebook?

A. In the printed documentation that came with your Notebook. Also visit the Compaq support Web site at:

http://www.compaq.com/athome/support/serv_note.html

Q. What is Microsoft Windows?

A. Microsoft Windows is an operating system.

Q. What is an operating system?

A. An operating system is software that tells your Notebook what to do. It translates keyboard strokes and mouse movements into a language your Notebook can understand. Your Notebook comes with a Microsoft operating system already installed.

Q. What is a computer virus and how can I remove it?

A. A computer virus is a program that can cause damage to your Notebook. Your Notebook usually comes with preinstalled third- party virus scan software to remove computer viruses. However, since new viruses constantly emerge, you should check with your software vendor about software upgrades. These upgrades are usually available on the Internet.

Q. I can’t connect to the Internet. What’s the problem?

A. First, you must have an account with an Internet Service Provider (ISP). Your modem must also be configured correctly, and you must have a cable connecting the modem port to the phone jack. Also, ensure that you have an Internet browser installed, such as Microsoft Internet Explorer or

Netscape Navigator®.

Q. The keyboard does not respond when I press any button. What should I do?

A. Press and hold the Power » button to power off your Notebook, then restart, or call Compaq customer support for assistance.

PRESARIO MOBILE INTERNET PC BEYOND SETUP GUIDE	SOLUTIONS 9-3
800 SERIES