Manuals / Compaq / Computer Equipment / Laptop

Compaq AMC20493-KT5 PC Card PCMCIA problems, Performance problems, Troubleshooting Your Notebook

Models: AMC20493-KT5

1 118

Download 118 pages 11.14 Kb

Page 82

PC Card (PCMCIA) problems

Troubleshooting and Maintenance

Troubleshooting Your Notebook

PC Card (PCMCIA) problems

If the notebook doesn’t recognize a PC Card

•Remove and reinsert the PC Card.

•Restart the notebook. Select Start > Turn Off Computer > Restart.

•Try the card in another notebook to see whether the card functions properly.

•Zoomed Video is not supported.

•If the card requires an IRQ, make sure one is available. Open the hardware Device Manager. Select Start > Control Panel > Performance and Maintenance > System.

If a network PC card stops communicating properly

•The card may have been reset if the notebook entered Standby or shut off. Exit any applications, then remove and reinsert the card.

•Check settings in the Control Panel.

If a PC card modem is not working

Disable the internal modem:

1.Open the hardware Device Manager. Select Start > Control Panel > Performance and Maintenance > System.

2.Select Modem to list the current modem devices.

3.Select the internal modem, then select the option to disable the modem.

Performance problems

For best performance, your notebook should have at least 128 MB of memory (RAM).

If the notebook pauses or runs sluggishly

•This may be normal Windows behavior. Background processing can affect response time.

•Certain background operations (such as a virus-scanning program) can affect performance.

Reference Guide 75

Image 82

Compaq AMC20493-KT5 manual PC Card PCMCIA problems, Performance problems, If the notebook doesn’t recognize a PC Card

Contents

Compaq Notebook Series Reference GuideReference Guide Second Edition March Part Number Important Safety Information cord that meets the requirements of ACA Technical Standard TS008Software Product License Agreement iv Reference GuideOWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, other than ownership of the physical media. Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws vi Reference Guide Getting Started with Your Notebook ContentsBasic Operation Modem and Network Connections Batteries and Power ManagementAdd-On Devices Troubleshooting and Maintenance Reference Informationx Reference Guide IndexGetting Started with Your Notebook Reference GuideFront panel and right panel components Identifying Parts of the NotebookIdentifying Parts of the Notebook Identifying Parts of the Notebook Getting Started with Your NotebookReference Guide Getting Started with Your Notebook Left panel and back panel components4 Reference Guide Identifying Parts of the NotebookReference Guide Getting Started with Your NotebookIdentifying Parts of the Notebook PC Card and CardBus slot and buttonsReset button Bottom panel components6 Reference Guide Battery latchGetting Started with Your Notebook 1 Hard drive 2 Battery latch 3 Mini PCI cover no user parts inside4 RAM memory cover 5 Docking port select models only 6 Reset button Identifying Parts of the NotebookStatus lights 1 Power mode3 Battery status 2 Hard drive activityIdentifying Parts of the Notebook 1 Caps Lock On Caps Lock is activeStep 1 Insert the battery Setting Up Your NotebookSetting Up Your Notebook Step 2 Connect AC power Setting Up Your NotebookStep 3 Connect a phone line Setting Up Your NotebookStep 4 Turn on the notebook Step 5 Set up WindowsSetting Up Your Notebook Basic Operation Reference GuideOperating Your Notebook Default power settingsOperating Your Notebook To change the boot device To reset the notebookOperating Your Notebook To use the TouchPad 3 TouchPad on-off button and indicator lightOperating Your Notebook Operating Your Notebook To use the function hot keysBasic Operation Reference GuideTo program a One-Touch button To use the One-Touch buttonsOperating Your Notebook To use the ALT GR key To use the Windows and Applications keysOperating Your Notebook To insert or remove a CD or DVD Using CDs or DVDsUsing CDs or DVDs could stop responding and you could lose dataTo create or copy CDs To play DVD moviesUsing CDs or DVDs To lock your notebook To set up password protectionSecuring Your Notebook Securing Your NotebookTo protect against viruses To attach a security cableSecuring Your Notebook password. If you forget the password, you cannot recover your data When you enable the hard drive lock, the current BIOS user passwordyou match the drive password, you can change the notebook and drive To lock the hard driveTo maintain your notebook Taking Care of Your NotebookTo protect your hard drive Taking Care of Your NotebookTo extend the life of the display To safeguard your dataTo clean your notebook Taking Care of Your NotebookBatteries and Power Management Reference GuideManaging Power Consumption Managing Power ConsumptionHow the notebook manages power automatically information that was not saved will be lostunsaved data if the notebook battery runs down completely Changing timeout settings and creating power schemesManaging Power Consumption Using Battery Power Using Battery PowerTo check battery status From the battery status lightTo get the most from your batteries To respond to a low-battery warningTo recharge the battery Using Battery PowerUsing Battery Power Unplug the AC adapter when the notebook is not in useModem and Network Connections Reference GuideUsing the Modem Using the Modemyour telephone line type prior to connecting your phone line Special restrictions in certain countries To change your modem settingsUsing the Modem Connecting to a Local Area Network LAN Connecting to a Local Area Network LANConnecting to an existing wireless network Making Wireless Network Connections select models onlyMaking Wireless Network Connections select models only To prepare for connectionsCreating a New Notebook-to-Notebook Network Ad Hoc Making Wireless Network Connections select models onlythe individual wireless functions To turn wireless communication on and offpurchase a license before using the wireless function Turning on communication and making a connectionTurning off communication and ending a connection Making Wireless Network Connections select models onlyMaking Wireless Bluetooth Connections select models only Making Wireless Bluetooth Connections select models onlyTo turn Bluetooth communication on and off authorization before turning on your notebook wireless networkingTurning off Bluetooth communication To prepare for Bluetooth connectionsMaking Wireless Bluetooth Connections select models only Sending Outlook data to another Bluetooth device OPP To send or receive files using BluetoothSharing files with another Bluetooth device FTP Making Wireless Bluetooth Connections select models onlyAdd-On Devices Reference GuideConnecting External Devices Connecting External DevicesConnecting PC Cards To insert or remove a PC CardRemoving a PC Card Connecting External Devicesof these jacks may damage the notebook To connect an audio deviceaudio recorder audio ports on your notebookTo use an external monitor Connecting an external monitorAdjusting monitor resolution and other settings Connecting External DevicesTo connect an IEEE 1394 device select models only Using dual display modeConnecting External Devices Printing to an infrared printer Using the infrared portTo connect an infrared device select models only Transferring files through an infrared connectionTo use a port replicator select models only Connecting External Devicescorresponding port on the port replicator is ignored To dock to the port replicatorConnecting External Devices Connecting External Devices To undock from the port replicator56 Reference Guide Add-On DevicesInstalling Additional RAM Memory Installing Additional RAM MemoryTo install a RAM expansion module back of the notebookInstalling Additional RAM Memory 5. Replace the cover 6. Insert the batteryof the notebook To remove a RAM expansion moduleInstalling Additional RAM Memory 5. Pull the board out of the connector 6. Replace the cover 60 Reference GuideInstalling Additional RAM Memory 7. Insert the batteryTo replace the hard drive Replacing the Hard DriveReplacing the Hard Drive To replace the hard drive holder Replacing the Hard DriveTo prepare a new hard drive Replacing the Hard DriveTroubleshooting and Maintenance Reference GuideTroubleshooting Your Notebook Troubleshooting Your NotebookAudio problems If no sound is audibleIf you get a Region Code error when playing a DVD movie CD-ROM and DVD problemsIf you can’t boot from a CD or DVD If you hear a loud high-pitched whine feedback from the speakersIf the notebook can’t find Wordpad.exe after inserting a CD Display problemsIf a DVD movie doesn’t fill the screen If the notebook is on, but the screen is blankIf the notebook hard drive doesn’t spin Hard drive problemsHeat problems If the hard disk makes a buzzing or whining noiseIf you have problems with infrared communications Infrared problemsKeyboard and pointing device problems If the pointer is difficult to controlIf the built-in network adapter doesn’t connect to the LAN Local area network LAN problemsIf a PS/2 scroll mouse doesn’t work If you can’t browse the Network Neighborhood or My Network PlacesIf a message says you are out of memory Memory problemsModem problems If memory doesn’t increase after adding RAMIf the modem dials but doesn’t connect If the modem doesn’t dial or no dial tone is detectedIf the modem dials incorrectly If the modem isn’t detectedIf the modem connects, but transferred data is bad If the modem causes an ERROR messageIf the modem dials but you can’t hear it If the modem doesn’t faxIf the notebook doesn’t recognize a PC Card PC Card PCMCIA problemsPerformance problems If a network PC card stops communicating properlyIf the notebook turns off immediately after it turns on Power and battery problemsIf the notebook stops responding If the notebook keeps beepingIf the notebook has a short operating time If the battery does not chargeIf the Time Remaining for the battery is not correct Troubleshooting Your NotebookIf the notebook doesn’t enter Hibernation as expected Printing problemsIf the notebook doesn’t enter Standby mode as expected If a serial or parallel printer doesn’t printIf a serial modem does not work properly Serial, parallel, and USB problemsIf a serial mouse doesn’t work If the serial or parallel port is not workingIf the notebook won’t boot from battery power Startup problemsIf the notebook doesn’t respond when you turn it on If the notebook will not boot from the diskette driveIf you cannot connect to a particular notebook on the network Wireless problemsIf you have problems with wireless 802.11 communication Troubleshooting Your NotebookIf you can connect, but the network is slow If your notebook cannot detect any Bluetooth devicesIf your notebook cannot detect a certain Bluetooth device Troubleshooting Your NotebookTo run the BIOS Setup utility Configuring the NotebookConfiguring the Notebook Configuring the Notebook 84 Reference GuideTroubleshooting and Maintenance SettingConfiguring the Notebook Boot MenuTroubleshooting and Maintenance SettingTo change video memory settings using BIOS Setup utility Configuring the NotebookTo replace a damaged QuickRestore System Recovery CD Reinstalling and Updating SoftwareReinstalling and Updating Software Reference Information Reference GuideModem Reference Conexant Conexant AT Commands Advanced Users OnlyModem Reference Information Modem Reference InformationReference Information Conexant AT Commands Advanced Users OnlyCommand Modem Reference InformationCommand 92 Reference GuideConexant AT Commands Advanced Users Only Reference InformationReference Information Conexant AT Commands Advanced Users OnlyCommand Modem Reference Information94 Reference Guide ECC CommandsFAX Class Conexant AT Commands Advanced Users OnlyCommand Voice CommandsConexant AT Commands Advanced Users Only AT* Commands96 Reference Guide Modem Reference Information S-Registers ConexantSelected Result Codes Conexant DefaultPower cords Safety InformationSafety Information Laser safety Battery safetySafety Information Mercury safety LED safetySafety Information Exposure to radio frequency radiation Safety InformationRegulatory Information Regulatory InformationU.S.A Connections to Peripheral DevicesApplicable certification jack USOC = RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details Regulatory InformationDeclaration of Conformity U.S.A CanadaRegulatory Information European Union Regulatory InformationRegulatory Information Italy Indoor or outdoor use in a public area requires a user license106 Reference Guide JapanJapan Telecommunications Approval Reference InformationReference Information New ZealandPTC200 2.11.1 6 & 7 Compliance Testing Functional tests Regulatory InformationInternational RussiaRegulatory Information Regulatory Information SafetyReference Information Reference GuideIndex 110 Reference GuideQuickRestore System Recovery Reference Guide112 Reference Guide