AlphaServer DS20 Pedestal–Rackmount Windows NT
Step 12—Hardware and Software Supplemental Support Services (continued)
Supplemental Service for System with 1 GB of memory or less.
FM-TC4HR-36 | 5 x 9, 4-hour response time |
FM-TC512-36 | 5 x 12, 4-hour response time |
FM-TC616-36 | 6 x 16, 4-hour response time |
FM-TC724-36 | 7 x 24, 4-hour response time |
FM-TCXHW-60 | Years 1-5, next day, Onsite |
FM-TC4HR-60 | Years 1-5, 5x9, 4-hour response time |
FM-TC512-60 | Years 1-5, 5x12, 4-hour response time |
FM-TC616-60 | Years 1-5, 6x16, 4-hour response time |
FM-TC724-60 | Years 1-5, 7x24, 4-hour response time |
Supplemental Service for System with more then 1GB of memory.
FM-TF4HR-36
FM-TF512-36
FM-TF616-36
FM-TF724-36
FM-TFXHW-60
FM-TF4HR-60
FM-TF512-60
FM-TF616-60
FM-TF724-60
Installation Services
FM-TC12X-IN
FM-TCMEM-IN
FM-TCSMP-IN
5x 9, 4-hour response time
5x 12, 4-hour response time
6x 16, 4-hour response time
7x 24, 4-hour response time Years 1-5, next day, Onsite
Years 1-5, 5x9, 4-hour response time Years 1-5, 5x12, 4-hour response time Years 1-5, 6x16, 4-hour response time Years 1-5, 7x24, 4-hour response time
Hardware product installation for AlphaServer DS20 Add-on memory installation for AlphaServer DS20 Add-on CPU installation for AlphaServer DS20
Software—Americas and Asia Pacific only
Software service upgrades for Windows NT include advisory and remedial software support for the time period indicated.
FM-WNTO3-1212-month Software Supplemental Support for Windows NT AlphaServer DS20 systems
FM-WNTO3-3636-month Software Supplemental Support for Windows NT AlphaServer DS20 systems
FM-WNTO3-6060-month Software Supplemental Support for Windows NT AlphaServer DS20 systems
Step 12a—Hardware and Software Supplemental Support Services (Europe only)
Europe does not have specific part numbers for Hardware and Software Supplemental Support Services. Prices are quoted based on worldwide service reference pricing, contact MCS Sales in your country for information on Hardware and Software Supplemental Support Services.
