Troubleshooting Problems, Causes and Solutions | Compaq TC1000

Troubleshooting

Troubleshooting Problems, Causes and Solutions

The following tables list possible problems, the possible cause of each problem, and the recommended solutions.

Docking Problems

Docking Problem Solutions

Problem

Possible Cause

Solution

The tablet PC is	The tablet PC is not
not properly	fully seated.
docked.

Be sure to support the back of the docking stand with your hand when you dock the tablet PC. Squeeze the upper corners of the tablet PC and the docking stand together to seat the docking connectors.

The tablet PC is not aligned with the docking stand alignment brackets.

Realign the tablet PC and squeeze the upper corners of the tablet PC and the docking stand together while supporting the back of the docking stand.

The tablet PC	The eject pin may not
will not undock.	have exerted enough
	force to eject the
	tablet PC.

Pull the release handle farther back.

ÄApplying excessive force may damage system components.

Tablet PC TC1000 Docking Station Reference Guide

A–3

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Compaq TC1000 manual Troubleshooting Problems, Causes and Solutions, Docking Problems, Docking Problem Solutions

Contents

Reference Guide Page Contents Index Contents of the Packing Box Getting Started Front View Docking Station ComponentsFront Components Right Side View Right Side Components Back View Back Components Left Side View Left Side Components Tablet PC Components Tablet PC docking alignment slots Tablet PC Attachment Slots Keyboard Components Keyboard Attachment and Security Components Connecting to a Power Source Docking and Undocking the Tablet PC Connecting to a power source Docking the Tablet PC Docking the tablet PC Snapping the tablet PC into place Docking the tablet PC in writing mode Optional keyboard docking connector pass-through Pulling the release handle Undocking the Tablet PCRemoving the tablet PC from the docking stand Turning the System On and Off Changing the Tablet PC Orientation Changing the Orientation Changing the tablet PC from portrait to landscape Changing the tablet PC from landscape to portrait Tablet PC in viewing mode Tablet PC in writing mode Changing the Angle of the Tablet PC Using MultiBay Devices Inserting and Removing Devices Power State of Tablet PC When Inserting Removing DevicesInserting a MultiBay device Pulling the MultiBay release lever Removing a MultiBay device Using External MultiBay Devices Using Security Features Connecting a security cable Connecting and Using External Devices Connecting Standard External Devices Connecting Monitors Connecting USB Devices Using Communications Devices Attaching the Screen Protector to the Tablet PC Attaching and Detaching Screen ProtectorAttaching the screen protector to the tablet PC Fold the screen protector over the tablet PC screen Folding the screen protector over the tablet PC Detaching the Screen Protector from the Tablet PC Detaching the screen protector from the tablet PC Attaching the Screen Protector to the Keyboard Attaching the screen protector to the keyboard Fold the screen protector over the tablet PC screen Detaching the Screen Protector from the Keyboard Detaching the screen protector from the keyboard Getting Help Compaq Technical Support Compaq Web Site Compaq Authorized Reseller Docking Problems Troubleshooting Problems, Causes and SolutionsDocking Problem Solutions Tablet PC Orientation Problems Tablet PC Orientation Problem Solutions External Device Problems MultiBay Device ProblemsMultiBay Problem Solutions Dimensions Operating Environment Rated Input Power Finding More Environmental Information Index Index-2 USB