Compaq TC1000 MultiBay Device Problems, External Device Problems, MultiBay Problem Solutions

Models: TC1000

1 47
Download 47 pages 7.76 Kb
Page 42
Image 42

 

 

 

Troubleshooting

 

 

 

 

MultiBay Device Problems

 

 

 

 

 

MultiBay Problem Solutions

 

 

 

 

 

 

 

 

Problem

Possible Cause

Solution

 

 

 

 

 

A MultiBay

The drive is not

Remove the drive, then reinsert it

 

drive is not

properly inserted in

as shown in this guide, “Using the

 

recognized as

the MultiBay.

Tablet PC Docking Station and

 

part of the

 

Screen Protector” chapter.

 

system.

 

 

 

 

 

 

External Device Problems

 

 

 

 

 

External Device Problem Solutions

 

 

 

 

 

 

 

 

Problem

Possible Cause

Solution

 

 

 

 

 

A new device is

The device cable or

Be sure that all cables are

 

not recognized

power cord is loose.

securely connected to the device

 

as part of the

 

and the docking station.

 

computer

 

Be sure that all power cords are

 

system.

 

securely connected to the device

 

 

 

and an electrical outlet.

 

 

 

 

 

 

The device was

Turn off the system, turn on the

 

 

connected while the

device (if applicable), and restart

 

 

system was turned on.

the tablet PC.

 

 

 

 

 

 

The cables are

To identify docking station

 

 

connected to the

connectors, refer in this guide to

 

 

wrong connectors.

the “Getting Started” chapter.

 

 

 

Refer to the documentation

 

 

 

included with the device to identify

 

 

 

which connectors to use.

 

 

 

 

 

 

Device drivers may

Install drivers according to the

 

 

need to be installed on

device manufacturer’s

 

 

the tablet PC.

instructions.

 

 

 

 

 

Tablet PC TC1000 Docking Station Reference Guide

A–5

Page 42
Image 42
Compaq TC1000 manual MultiBay Device Problems, External Device Problems, MultiBay Problem Solutions