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 | Troubleshooting | |
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| MultiBay Device Problems | 
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| MultiBay Problem Solutions | 
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 | Problem | Possible Cause | Solution | |
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 | A MultiBay | The drive is not | Remove the drive, then reinsert it | |
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 | drive is not | properly inserted in | as shown in this guide, “Using the | |
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 | recognized as | the MultiBay. | Tablet PC Docking Station and | |
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 | part of the | 
 | Screen Protector” chapter. | |
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 | system. | 
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| External Device Problems | 
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| External Device Problem Solutions | 
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 | Problem | Possible Cause | Solution | |
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 | A new device is | The device cable or | Be sure that all cables are | |
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 | not recognized | power cord is loose. | securely connected to the device | |
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 | as part of the | 
 | and the docking station. | |
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 | computer | 
 | Be sure that all power cords are | |
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 | system. | 
 | securely connected to the device | |
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 | and an electrical outlet. | |
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 | The device was | Turn off the system, turn on the | |
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 | connected while the | device (if applicable), and restart | |
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 | system was turned on. | the tablet PC. | |
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 | The cables are | To identify docking station | |
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 | connected to the | connectors, refer in this guide to | |
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 | wrong connectors. | the “Getting Started” chapter. | |
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 | Refer to the documentation | |
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 | included with the device to identify | |
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 | which connectors to use. | |
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 | Device drivers may | Install drivers according to the | |
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 | need to be installed on | device manufacturer’s | |
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 | the tablet PC. | instructions. | |
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| Tablet PC TC1000 Docking Station Reference Guide | 
