9 Appendix

Troubleshooting

Problem

 

 

Cause

 

Solution

 

 

 

 

 

 

 

 

 

Batteries are inserted in the wrong

 

Reload the batteries properly (p.8).

 

 

 

direction

 

The camera cannot be

 

 

 

 

 

 

 

 

 

 

 

Batteries are dead

Replace or recharge the batteries

turned on.

 

 

 

 

 

 

 

 

 

 

The battery compartment door is open

 

Make sure the battery compartment

 

 

 

 

door is securely closed.

 

 

 

 

 

 

 

 

 

 

 

 

 

The flash is charging

Wait until the flash is fully charged.

 

 

 

 

 

 

The camera cannot take

 

 

Memory is full

 

Insert a new SD card.

 

 

 

 

 

pictures

 

 

SD card is not formatted correctly

 

The card may be defective, use a new

 

 

 

 

 

card.

 

 

 

Maximum file number is exceeded

 

Turn “File No. Reset” on, then format

 

 

 

 

the card or insert a new card.

 

 

 

 

 

 

 

 

 

 

 

The flash doesn’t fire

 

 

Flash is set to OFF

 

Set the flash to any mode except off.

 

 

 

 

 

 

 

 

 

The camera was moving when the

 

Hold the camera steady when

Image is blurry or out of

 

 

image was captured

 

shooting picture.

 

 

 

 

 

 

 

 

 

Turn the Macro mode on if the subject

focus

 

 

 

 

 

 

The subject was beyond the range

 

is within 10 cm (zoomed out) or 50 cm

 

 

 

within which the camera can focus

 

(zoom in) / don’t use Macro mode

 

 

 

 

 

when shooting distant subjects.

 

 

 

 

 

 

Image is not displayed on

 

 

An SD Card with non-DCIF images

 

This camera cannot display non-DCIF

the LCD monitor

 

 

(recorded with another camera) is

 

images.

 

 

loaded

 

 

 

 

 

 

 

Recorded images are not

 

 

The camera was turned off/powered

 

If the Battery Low indicator appears

saved in memory

 

 

down before the image was stored in

 

on the LCD monitor, replace the

 

 

memory

 

battery immediately.

 

 

 

 

 

 

Cannot transfer images to a

 

 

 

 

Install the USB driver before you

computer after connecting

 

 

USB driver is not installed

 

connect the camera to a computer /

the USB cable

 

 

 

 

turn the camera on.

 

 

 

 

 

 

 

 

 

 

 

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Concord Camera 4340z manual Appendix, Troubleshooting, Problem Cause Solution