Concord Camera 4340z Getting Help, Troubleshooting Section in this User’s Guide, Toll in Europe

GETTING HELP

Troubleshooting Section in this User’s Guide

Please refer to the Troubleshooting section (page 61) first, as it contains some of the most common problems that users encounter. The section lists a number of possible quick-and- easy solutions, which might solve the problem, allowing you to continue enjoying your new Concord 3-Megapixel 3x Optical Zoom Digital Camera

Website Customer Support/FAQ

For problems that are not listed in the Troubleshooting section, please visit our customer support website at www.concord-camera.com to view the Frequently Asked Questions (FAQ) by clicking the appropriate camera model picture in the “Camera Support” Section. Most of the latest support issues are posted and answered in the FAQ section. If the problem you are encountering is not listed either in the troubleshooting section of this User’s Guide or the FAQ section on our website, you can also E-mail us by clicking the E- mail address link to the customer support center in the ”Camera Support” Section.

Customer Support Before You E-mail or Call us

If you have questions concerning the operation of the camera or software installation that are not listed either in the troubleshooting section of this User’s Guide or the FAQ section on our website, feel free to speak to or email a customer service representative. Before emailing or calling us, please have the following information ready:

Camera Information: Name of camera model Camera Serial Number

Computer Information: Operating System Processor Speed (MHz) Computer Make and Model Amount of memory

Exact Error message received Part Number

For Camera Support please contact:

Toll Free in the US and Canada:

• (866) 522-6372

Web: www.concord-camera.com

Toll in Europe:

• +31-53-4829779

Toll Free in Europe:

UK: 0800-1696482

Spain: 900-973195

Germany: 0800-1800563

Italy: 800-781883

France: 0800-917599

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