TROUBLESHOOTING GUIDE (CONTINUED)

SYMPTOM

POSSIBLE

POSSIBLE

 

CAUSE

SOLUTION

User not able to

Camera was connected

Uninstall the software

load images to

to the PC BEFORE fully

(StartSettingsControl

the PC.

installing the software.

PanelAdd/Remove

 

 

Programs). Scroll down

 

 

the list of programs on the

 

 

"Install/Uninstall" tab and

 

 

select "My Digital

 

 

Camera". Click on the

 

 

"Add/Remove" button. A

 

 

confirmation screen will

 

 

pop up, click on "YES".

 

 

Reboot the computer.

 

 

Make sure the camera IS

 

 

NOT CONNECTED to the

 

 

computer and repeat the

 

 

software installation

 

 

routine as described on

 

 

page 7 of this guide.

 

The software was fully

Make sure to turn the PC

 

installed, but the

on BEFORE connecting

 

camera was connected

the camera to the PC.

 

with the PC turned off.

 

Batteries drain

Please see WARNING

Please see WARNING on

too fast during

on Page 18.

Page 18.

TV mode.

 

 

 

 

 

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Image 24
Concord Camera 5345z manual StartSettingsControl